At a Glance
- Tasks: Bring Christmas magic to life through immersive character performances and festive events.
- Company: Join the renowned Fiskars Group at World of Wedgwood.
- Benefits: Competitive pay, employee discounts, and a fun, creative work environment.
- Other info: Fixed-term role from 14th November to 24th December with great team spirit.
- Why this job: Be part of an extraordinary Christmas experience that delights families and guests.
- Qualifications: Passion for performance, improvisation skills, and a love for Christmas.
The predicted salary is between 11.7 - 14.3 £ per hour.
At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!
Christmas is a very important time of year here at World of Wedgwood, with a series of festive events catering for families and tourists to deliver, and a long-standing tradition of excellence, quality and heritage to uphold. We are passionate about ensuring that each year we top what we have achieved before, meaning we are focused on meeting, and indeed exceeding the high standards our guests have come to expect. Situated in the beautiful countryside of Barlaston, Staffordshire, we bring magic to life for all of our guests (children and grown-ups alike!) throughout the festive period. Our events include Breakfast with Santa, Afternoon Tea with Santa and Storytime with Santa, plus a range of festive events geared towards adults.
Cast members make Christmas at World of Wedgwood come alive. They are integral in creating the magic that families are excited to see and experience. Our vision is to offer guests a Christmas experience like no other. If you would like to play a part in delivering this, read on below.
Your role will be:
- Assisting in the delivery of our Christmas events so they run smoothly and efficiently.
- Performing in short scenes, immersive character work around the site, improvising with other characters, taking families to see Santa and other cast member duties.
- Helping the Wedgwood Interactors to ensure a seamless end to end guest experience.
- Maintaining the traditional Santa story at all times, ensuring you are only seen by guests in character and not in any other capacity.
Other roles & duties:
- Help to maintain the standards of our Christmas themed areas to ensure they always look magical and authentic.
- Work with the Wedgwood Interactors to ensure Santa’s Grotto is stocked each night with presents for the next day.
- Genuine enthusiasm for Christmas, staying in character according to the Santa Claus story.
What type of person are we looking for:
- Passion and experience of character work and performing
- Experience of acting/performance background
- Passion for immersive theatre & interacting with audiences
- Experience in improvisation
- Team player, someone who wants to work as part of a small ensemble
- Flexible and adaptable approach to the role and responsibilities
What is important to us:
- We Serve Luxury - we are passionate about our guest experience and take pride in serving luxury to all of our guests.
- We Fire Creativity - we are creative people and aim to inspire each and every one of our guests to get creative too!
- We Unite Art & Industry - we are proud of our heritage and work hard to keep the conversation going through our partnerships with the V&A Wedgwood Collection and Fiskars Group.
Application Process:
This position is based in Barlaston, Stoke-on-Trent. As part of your application, you will be asked to submit a self-tape. Shortlisted applicants will then be invited to a second stage audition/interview, which may take place either in person in Stoke-on-Trent or virtually. Self-tape guidance will be provided on application and will include a short character performance and a brief introduction.
Requirements:
- This is a Fixed Term Contract (FTC) from 14th November - 24th December inclusive and you must be available for the full FTC period.
- You must be available to attend the rehearsal day on Saturday 14th November 2026 and be available for all performance dates.
Due to the short-term nature of this engagement, it is agreed that accrued annual leave will not be taken during the contract period. Any accrued but untaken holiday entitlement outstanding at the end of the Fixed Term Contract will be paid in lieu in the final salary payment. Expenses for accommodation/travel are not covered and so you will need to be able to commute to World of Wedgwood or cover this at your own cost. You will be provided with a Christmas themed costume for the duration of the FTC, which will be discussed in more detail if you are invited to interview.
Last day of application: 2026-09-03
Christmas Cast Member employer: Fiskars
Fiskars Group is an exceptional employer, offering a vibrant work culture that champions creativity and innovation while valuing employee well-being. Located in Barlaston, Staffordshire, the company provides competitive compensation, professional development opportunities, and a commitment to work-life balance, ensuring that every team member can thrive both personally and professionally. With a focus on inclusivity and recognition, Fiskars Group empowers its employees to make meaningful contributions to the legacy of iconic brands like Waterford and Wedgwood.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Cast Member
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Christmas Cast Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Fiskars
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Fiskars. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
