At a Glance
- Tasks: Welcome guests and deliver a luxury experience at the Wedgwood Tea Room.
- Company: Join the World of Wedgwood, a leader in luxury hospitality.
- Benefits: Enjoy flexible holidays, free gym access, and staff discounts.
- Other info: Part-time role with potential for extension and great career growth.
- Why this job: Be part of a team that creates memorable experiences for guests.
- Qualifications: Previous hospitality experience and a positive, can-do attitude.
The predicted salary is between 12 - 15 £ per hour.
Food & Beverage Team Member at the Wedgwood Tea Room, World of Wedgwood, welcoming guests and delivering a luxury experience. The role may also involve supporting events and conferences.
Responsibilities
- Welcome all guests and deliver the ultimate luxury experience.
- Assist with delivering events and conferences as required.
- Use Gamma, Collins & Hospitality systems for bookings and ticket handling.
- Maintain an eye for detail and uphold high customer service standards.
- Communicate effectively and work well in a team.
- Present yourself professionally with a can-do attitude.
Qualifications
- Preferably with previous experience in a hospitality role.
- Confidence and enthusiasm in meeting, greeting, and building rapport with guests.
- Ability to quickly learn and use Gamma, Collins & Hospitality booking systems.
- Excellent communication skills and teamwork ability.
- Well presented with a can-do attitude.
Employment Details
- Fixed-term part-time role until September 6, 2026 (may be extended).
- Working 10 hours per week over two days, predominantly on Saturday and Sunday, typically starting at 7:00.
- Evening work may be required on occasion by prior arrangement.
Benefits
- Free onsite gym (24h, 7d).
- Flexible holidays.
- Social working hours.
- Free on-site parking.
- Staff discount on World of Wedgwood and Fiskars Group products.
- Pension scheme.
- Employee assistance programme.
Last day of application: 2026-07-12
Food & Beverage Team Member in Barlaston employer: Fiskars Group
Fiskars Group is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the picturesque Wedgwood factory in Barlaston, Stoke-on-Trent, we offer competitive compensation, a supportive work environment, and a commitment to work-life balance. With a focus on inclusivity and recognition, our team members enjoy various benefits including health and wellness programs, professional development opportunities, and employee discounts, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Barlaston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fiskars Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fiskars Group
Don't be shy about reaching out to Fiskars Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Member in Barlaston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fiskars Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fiskars Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
