At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing calls.
- Company: Join a global law firm with a supportive and collaborative culture.
- Benefits: Flexible part-time hours, professional growth opportunities, and a vibrant work environment.
- Other info: Perfect for students seeking 2-3 days of work each week.
- Why this job: Gain valuable experience in a professional setting while enhancing your customer service skills.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 31650 - 40000 £ per year.
Company Description
Fisher Phillips is a global law firm that advises and advocates for employers on complex and high-profile workplace matters.
The firm leverages deep employment law experience, technology, and thought leadership to help clients stay ahead in a rapidly changing business environment.
Team members join a collaborative environment that supports professional growth and exposure to diverse employer-focused legal matters.
- Office Location
- Near
- Bank Tube Station, London
- Role Description
The Part-time Receptionist will serve as the first point of contact for visitors and callers at the City of London office in an on-site capacity.
Day-to-day responsibilities include greeting clients and guests, answering and directing phone calls, managing incoming and outgoing mail, and coordinating meeting room bookings.
The role also involves performing general clerical tasks such as filing, data entry, maintaining reception and common areas, and supporting with administrative tasks.
The Receptionist will handle client inquiries professionally, ensure a welcoming front-office environment, and follow firm procedures for visitor access and security.
This part-time position requires flexibility in working hours and the ability to support office operations during peak business times.
Qualifications
- Candidates should possess strong customer service and communication skills to interact professionally with clients, visitors, and team members.
- Candidates should possess solid phone etiquette and receptionist duties skills to manage calls, direct inquiries, and maintain a professional front desk presence.
- Candidates should possess organized clerical skills, including filing, data entry, and basic office administration.
- Relevant experience in a receptionist, front desk, or administrative support role in a professional services environment is beneficial.
- Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced office.
- Hands-on approach to maintaining the tidiness of common areas and meeting rooms.
- Comfort using common office software (e. g., email, word processing, calendars) and telephone systems.
- Reliability, punctuality, and the ability to work part-time on-site in the City of London as scheduled.
We are looking for two part-time receptionists, so this role will suit someone looking for 2-3 days per week or reduced hours across the week.
Parttime Receptionist in London employer: Fisher Phillips
Fisher Phillips is an exceptional employer, offering a collaborative work culture that prioritises professional growth and development. Located near Bank Tube Station in London, the firm provides its employees with exposure to diverse legal matters while fostering a supportive environment that values strong customer service and communication skills. With flexible part-time opportunities, team members can enjoy a balanced work-life while contributing to a prestigious global law firm.
StudySmarter Expert Advice🤫
We think this is how you could land Parttime Receptionist in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Fisher Phillips and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Fisher Phillips and let us see your personality shine through!
We think you need these skills to ace Parttime Receptionist in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Fisher Phillips.
Get Familiar with Our Brand:Before applying, take some time to learn about Fisher Phillips and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Fisher Phillips
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Fisher Phillips.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Fisher Phillips will surely appreciate.
