At a Glance
- Tasks: Manage daily tasks and collaborate with teams to enhance client service.
- Company: Join Fisher Investments, a leading private money manager with an inclusive culture.
- Benefits: Enjoy 28 days leave, health benefits, and a supportive work environment.
- Other info: Fast-track your career with opportunities for advancement within two years.
- Why this job: Make a real impact while developing your skills in a dynamic setting.
- Qualifications: Fluent in Italian and English, with a degree in Finance or related fields.
The predicted salary is between 28800 - 48000 £ per year.
The Opportunity:
As an Italian Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.
The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).
The Day-to-Day:
Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:
- Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
- Gain exposure to other European countries' businesses
- Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
- Help produce analyses and portfolio recommendations based on the current financial situation of prospective clients
- Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
- Report to your client Service Team Leader who will aid in your on-the-job training and professional development
Your Qualifications:
- A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
- Native/Fluent Italian and English skills
- You can connect with a wide array of audiences by phone and email with a focus on client service
- Work well in a collaborative, team-oriented setting
- Commitment to maintain quality of work while sticking to a timeline
Why Fisher Investments Europe:
The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalized approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognized European custodians.
It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
- 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
- 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
- Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
- $10,000 fertility, hormonal health and family-forming benefit
- A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
- Gym subsidy of up to £50 per month
- Employee Assistance Program and other emotional wellbeing services
- A collaborative working environment that practices ongoing training, educational support and employee appreciation events
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Italian Client Service Associate employer: Fisher Investments
Fisher Investments is an exceptional employer that prioritises employee development and inclusivity, making it a fantastic place for an Italian Client Service Associate to thrive. With a dynamic work environment, generous benefits including comprehensive health plans, enhanced maternity pay, and a strong commitment to professional growth, employees are empowered to reach their full potential while contributing to a client-first culture. The collaborative atmosphere fosters innovation and teamwork, ensuring that every day brings new opportunities for learning and advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Client Service Associate
✨Tip Number 1
Get to know the company! Research Fisher Investments and understand their values, especially their commitment to client service. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills in both Italian and English. Since you'll be liaising with various stakeholders, being fluent and confident in both languages will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the team at Fisher Investments.
We think you need these skills to ace Italian Client Service Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Italian Client Service Associate. Highlight your relevant experience and skills, especially in client service and finance. We want to see how you can add value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your background aligns with what we’re looking for at Fisher Investments.
Show Off Your Language Skills:Since this role requires native/fluent Italian and English, make sure to showcase your language proficiency clearly. We love seeing candidates who can connect with diverse audiences, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly, especially with a high volume of applicants expected!
How to prepare for a job interview at Fisher Investments
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Fisher Investments and their approach to client service. Understand their values and how they prioritise clients. This will help you align your answers with what they’re looking for.
✨Show Off Your Language Skills
As an Italian Client Service Associate, fluency in both Italian and English is key. Be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or handle a mock client interaction.
✨Ask Smart Questions
Don’t just wait for them to ask if you have questions; come prepared with insightful ones! Ask about their team dynamics, how they support employee development, or what a typical day looks like. This shows your genuine interest in the role and the company.
✨Be Ready to Share Examples
Think of specific examples from your past experiences that showcase your problem-solving skills and ability to work in a team. Whether it’s a time you improved a process or handled a challenging client, having these stories ready will help you stand out.
