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For Companies At a Glance
- Tasks: Engage with clients and assist in operational tasks while collaborating with various teams.
- Company: Join Fisher Investments Europe, a leading private money manager focused on client-first service.
- Benefits: Enjoy 28 days leave, top-tier health plans, gym subsidies, and a supportive work environment.
- Why this job: Experience a dynamic role with growth opportunities and a culture that values your input and development.
- Qualifications: Fluent Dutch and English, a relevant degree, and a passion for client service are essential.
- Other info: This is an in-office role with potential for hybrid work based on performance.
The predicted salary is between 28800 - 48000 £ per year.
The Opportunity:
As a Dutch Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world\’s preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.
The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).
The Day-to-Day:Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:
Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
Gain exposure to other European countries\’ businesses
Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
Help produce reports based on the current situation of prospective clients
Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
Report to your client Service Team Leader who will aid in your on-the-job training and professional development
Your Qualifications:
A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
Native/Fluent Dutch and English skills
You can connect with a wide array of audiences by phone and email with a focus on client service
Work well in a collaborative, team-oriented setting
Commitment to maintain quality of work while sticking to a timeline
Why Fisher Investments Europe:The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients\’ best interests by using a simple and transparent fee structure and recognised European custodians.
It\’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
Enhanced maternity pay package with 16 weeks\’ top up to full base pay for eligible employees
$10,000* fertility, hormonal health and family-forming benefit
A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
Gym subsidy of up to £50 per month
Employee Assistance Program and other emotional wellbeing services
A collaborative working environment that practises ongoing training, educational support and employee appreciation events
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
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Contact Detail:
Fisher Investments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Client Service Associate
✨Tip Number 1
Familiarise yourself with the financial services industry, especially focusing on private money management. Understanding the key players and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your Dutch and English communication skills, as you'll be liaising with clients and colleagues in both languages. Practising common client service scenarios can give you the confidence to handle real-life situations effectively.
✨Tip Number 3
Network with professionals in the finance sector, particularly those who work in client service roles. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've improved processes or resolved issues in previous roles. This will show your potential employer that you're proactive and ready to contribute from day one.
We think you need these skills to ace Dutch Client Service Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Dutch Client Service Associate. Emphasise your fluency in Dutch and English, as well as any experience in client service or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit for the team.
Showcase Your Soft Skills: In your application, highlight your ability to work collaboratively in a team-oriented environment. Provide examples of how you've successfully managed client relationships or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fisher Investments
✨Showcase Your Language Skills
As a Dutch Client Service Associate, fluency in both Dutch and English is crucial. Be prepared to demonstrate your language proficiency during the interview, perhaps by discussing your previous experiences or handling hypothetical client scenarios in both languages.
✨Emphasise Your Client Service Experience
Highlight any past roles where you provided exceptional client service. Discuss specific examples of how you managed client inquiries or resolved issues, as this will show your ability to connect with clients and maintain strong relationships.
✨Demonstrate Your Problem-Solving Skills
The role encourages proposing fresh solutions and improving processes. Prepare to discuss instances where you identified a problem and implemented a successful solution, showcasing your proactive approach and critical thinking skills.
✨Prepare for a Dynamic Discussion
Expect a varied day-to-day environment. Be ready to discuss how you adapt to changing situations and collaborate with different teams. Sharing examples of teamwork and flexibility will illustrate your fit for this dynamic role.
