At a Glance
- Tasks: Engage with clients and assist in operational tasks daily.
- Company: Join Fisher Investments, a leading private money manager focused on client-first service.
- Benefits: Enjoy 28 days leave, health benefits, gym subsidies, and a supportive work environment.
- Other info: In-office role with potential for hybrid work based on performance.
- Why this job: Dynamic role with growth opportunities and a culture that values your input and development.
- Qualifications: Fluent in Dutch and English, with a degree or relevant experience preferred.
The predicted salary is between 28800 - 48000 £ per year.
The Opportunity
As a Dutch Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.
The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).
The Day-to-Day
Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:
- Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
- Gain exposure to other European countries' businesses
- Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
- Help produce reports based on the current situation of prospective clients
- Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
- Report to your client Service Team Leader who will aid in your on-the-job training and professional development
Your Qualifications
- A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
- Native/Fluent Dutch and English skills
- You can connect with a wide array of audiences by phone and email with a focus on client service
- Work well in a collaborative, team-oriented setting
- Commitment to maintain quality of work while sticking to a timeline
Why Fisher Investments Europe
The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.
It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
- 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
- 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
- Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
- $10,000 fertility, hormonal health and family-forming benefit
- A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
- Gym subsidy of up to £50 per month
- Employee Assistance Program and other emotional wellbeing services
- A collaborative working environment that practises ongoing training, educational support and employee appreciation events
- This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Dutch Client Service Associate employer: Fisher Investments
Fisher Investments is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can advance their careers while enjoying a supportive culture that values communication and teamwork. Our office-based role also allows for potential hybrid work options, making it easier to balance professional and personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch Client Service Associate
✨Tip Number 1
Familiarise yourself with the financial services industry, especially focusing on client service roles. Understanding the nuances of how private money managers operate will give you an edge in conversations during interviews.
✨Tip Number 2
Brush up on your Dutch and English communication skills. Since you'll be liaising with various stakeholders, being able to articulate your thoughts clearly in both languages will demonstrate your capability and confidence.
✨Tip Number 3
Network with current or former employees of Fisher Investments Europe. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you can add value to the team. Think of specific examples from your past experiences where you've improved processes or provided exceptional client service, as this aligns with the company's meritocratic values.
We think you need these skills to ace Dutch Client Service Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Dutch Client Service Associate. Emphasise your fluency in Dutch and English, as well as any experience in client service or finance.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit for the team.
Showcase Your Soft Skills:In your application, highlight your ability to work collaboratively in a team-oriented environment. Provide examples of how you've successfully managed client relationships or improved processes in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fisher Investments
✨Showcase Your Language Skills
As a Dutch Client Service Associate, fluency in both Dutch and English is crucial. Be prepared to demonstrate your language proficiency during the interview, perhaps by discussing your previous experiences or handling hypothetical client scenarios in both languages.
✨Emphasise Team Collaboration
This role requires working closely with various teams. Highlight your ability to collaborate effectively and share examples of how you've successfully worked in team-oriented environments in the past.
✨Demonstrate Problem-Solving Skills
The company values fresh solutions and process improvements. Prepare to discuss specific instances where you've identified problems and implemented effective solutions, showcasing your proactive approach.
✨Research the Company Culture
Understanding the company's commitment to client service and employee development is key. Familiarise yourself with Fisher Investments' values and be ready to discuss how you align with their mission and how you can contribute to their goals.
