Danish Client Service Associate
Danish Client Service Associate

Danish Client Service Associate

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients and assist in operational tasks while collaborating with various teams.
  • Company: Join Fisher Investments, a leading private money manager focused on client-first service.
  • Benefits: Enjoy 28 days leave, top-tier health plans, gym subsidies, and a supportive work environment.
  • Why this job: Experience dynamic daily tasks and fast-track your career in a collaborative culture.
  • Qualifications: Fluent Danish and English, plus a degree in Finance, Economics, or Business preferred.
  • Other info: This is an in-office role with potential for hybrid work based on performance.

The predicted salary is between 28800 - 43200 £ per year.

The Opportunity:As a Danish Client Service Investment Associate, you will be a part of an energetic environment managing daily tasks at one of the world\’s preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.

The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

The Day-to-Day:Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:

Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks

Gain exposure to other European countries\’ businesses

Help Investment Counsellors with relationship management by working with existing clients on operational inquiries

Help produce reports based on the current situation of prospective clients

Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility

Report to your client Service Team Leader who will aid in your on-the-job training and professional development

Your Qualifications:

A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)

Native/Fluent Danish and English skills

You can connect with a wide array of audiences by phone and email with a focus on client service

Work well in a collaborative, team-oriented setting

Commitment to maintain quality of work while sticking to a timeline

Why Fisher Investments Europe:The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients\’ best interests by using a simple and transparent fee structure and recognised European custodians.

It\’s the people that make the Fisher purpose possible, and to help our employees meet their long‐term goals, we offer an array of benefits, including:

100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents

28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays

Enhanced maternity pay package with 16 weeks\’ top up to full base pay for eligible employees

$10,000* fertility, hormonal health and family‐forming benefit

A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions

Gym subsidy of up to £50 per month

Employee Assistance Program and other emotional wellbeing services

A collaborative working environment that practises ongoing training, educational support and employee appreciation events

This is an in‐office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

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Contact Detail:

Fisher Investments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Danish Client Service Associate

Tip Number 1

Familiarise yourself with the financial services industry, particularly in relation to private money management. Understanding the key players and current trends will help you engage in meaningful conversations during interviews.

Tip Number 2

Brush up on your Danish and English communication skills, as you'll need to connect with clients and colleagues effectively. Practising common client service scenarios can give you an edge in demonstrating your fluency.

Tip Number 3

Network with professionals in the finance sector, especially those who work in client service roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals.

Tip Number 4

Showcase your problem-solving skills by preparing examples of how you've improved processes or resolved issues in previous roles. This will align well with the company's emphasis on innovation and efficiency.

We think you need these skills to ace Danish Client Service Associate

Fluent Danish and English communication skills
Client service orientation
Strong interpersonal skills
Ability to work collaboratively in a team
Time management and organisational skills
Problem-solving abilities
Attention to detail
Proficiency in report generation
Understanding of financial concepts
Adaptability to dynamic work environments
Experience with administrative and operational tasks
Relationship management skills
Proficient in using communication tools (phone and email)
Commitment to quality and timelines

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Danish Client Service Associate. Emphasise your fluency in Danish and English, as well as any experience in client service or finance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit for the team.

Showcase Your Problem-Solving Skills: In your application, provide examples of how you've improved processes or proposed solutions in previous roles. This aligns with the company's emphasis on innovation and meritocracy.

Highlight Team Collaboration: Since the role requires working in a collaborative environment, include examples of successful teamwork in your application. This will demonstrate your ability to work well with others and contribute positively to the team dynamic.

How to prepare for a job interview at Fisher Investments

Showcase Your Language Skills

As a Danish Client Service Associate, fluency in both Danish and English is crucial. Be prepared to demonstrate your language proficiency during the interview, perhaps by discussing your previous experiences or handling hypothetical client scenarios in both languages.

Emphasise Your Client Service Experience

Highlight any previous roles where you provided exceptional client service. Share specific examples of how you managed client inquiries or resolved issues, as this will show your ability to connect with clients and work collaboratively with teams.

Demonstrate Your Problem-Solving Skills

The role encourages proposing fresh solutions and improving processes. Prepare to discuss instances where you've identified problems and implemented effective solutions in past roles, showcasing your proactive approach and critical thinking skills.

Research the Company Culture

Familiarise yourself with Fisher Investments' values and culture. Understanding their commitment to client service and employee development will allow you to align your answers with their expectations, demonstrating that you're a good fit for their team-oriented environment.

Danish Client Service Associate
Fisher Investments
Location: London
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