At a Glance
- Tasks: Assist clients with inquiries and produce insightful reports in a dynamic team.
- Company: Join Fisher Investments, a leading private money manager focused on client-first service.
- Benefits: Enjoy 28 days leave, top-tier health plans, gym subsidies, and a supportive work culture.
- Why this job: Be part of a collaborative environment that values your ideas and promotes personal growth.
- Qualifications: Fluent in Swedish and English, with a passion for client service and teamwork.
- Other info: This is an in-office role with potential for hybrid work based on performance.
The predicted salary is between 28800 - 43200 £ per year.
As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world\’s preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. Partner directly with top banks (who are our custodians) to assist with administrative and operational tasksGain exposure to other European countries\’ businessesHelp Investment Counsellors with relationship management by working with existing clients on operational inquiriesHelp produce reports based on the current situation of prospective clientsBe a direct contact or expert in multiple subjects to develop your skills once you assume more responsibilityReport to your client Service Team Leader who will aid in your on-the-job training and professional developmentYour Qualifications:A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)Native/Fluent Swedish and English skillsYou can connect with a wide array of audiences by phone and email with a focus on client serviceWork well in a collaborative, team-oriented settingCommitment to maintain quality of work while sticking to a timelineWhy Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidaysEnhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees$10,000* fertility, hormonal health and family-forming benefitA retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributionsGym subsidy of up to £50 per monthEmployee Assistance Program and other emotional wellbeing servicesA collaborative working environment that practises ongoing training, educational support and employee appreciation eventsThis is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
Colleague Service Advisor employer: Fisher Investments
Contact Detail:
Fisher Investments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague Service Advisor
✨Tip Number 1
Familiarise yourself with the company’s values and client service philosophy. Understanding how they prioritise client relationships will help you align your responses during interviews and demonstrate that you’re a good fit for their culture.
✨Tip Number 2
Practice your communication skills in both Swedish and English. Since the role requires fluency in both languages, being able to articulate your thoughts clearly and confidently in both will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've improved processes or solved problems in previous roles. The company values fresh solutions, so showcasing your proactive approach to challenges can make a strong impression.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information about the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Colleague Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client service and operational inquiries. Emphasise your fluency in Swedish and English, as well as any previous roles that involved relationship management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their focus on client service and your commitment to maintaining quality work within timelines.
Showcase Problem-Solving Skills: Provide examples in your application of how you've improved processes or proposed fresh solutions in past roles. This will demonstrate your proactive approach and fit with the company's culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in client-facing roles.
How to prepare for a job interview at Fisher Investments
✨Showcase Your Language Skills
Since fluency in Swedish and English is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to converse in both languages, so practice common phrases and industry-specific terminology beforehand.
✨Emphasise Client Service Experience
Highlight any previous experience you have in client service roles. Be ready to discuss specific examples where you successfully managed client inquiries or resolved issues, as this will show your ability to connect with clients effectively.
✨Demonstrate Problem-Solving Skills
The company values fresh solutions and process improvements. Prepare to discuss instances where you've identified a problem and proposed a solution. This will illustrate your proactive approach and willingness to contribute to the team's success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.