Associate Client Service Specialist - Fisher Investments
Associate Client Service Specialist - Fisher Investments

Associate Client Service Specialist - Fisher Investments

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team managing client relationships and operational tasks daily.
  • Company: Fisher Investments is a leading private money manager focused on client-first service.
  • Benefits: Enjoy 28 days leave, top-tier health plans, gym subsidies, and a supportive work environment.
  • Why this job: Fast-track your career in a collaborative culture that values fresh ideas and personal growth.
  • Qualifications: Fluent in Swedish and English, with a degree or relevant experience in finance or business.
  • Other info: This is an in-office role with potential for hybrid work based on performance.

The predicted salary is between 28800 - 48000 £ per year.

The Opportunity:

As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

The Day-to-Day:

Every day in this role is different! Expect a dynamic day where you will liaise with Sale Representatives, Investment Counsellors, and many other parties. You will:

  • Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
  • Gain exposure to other European countries' businesses
  • Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
  • Help produce reports based on the current situation of prospective clients
  • Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
  • Report to your Client Service Team Leader who will aid in your on-the-job training and professional development

Your Qualifications:

  • A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
  • Native/Fluent Swedish and English skills
  • You can connect with a wide array of audiences by phone and email with a focus on client service
  • Work well in a collaborative, team-oriented setting
  • Commitment to maintain quality of work while sticking to a timeline

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
  • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
  • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
  • $10,000 fertility, hormonal health and family-forming benefit
  • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
  • Gym subsidy of up to £50 per month
  • Employee Assistance Program and other emotional wellbeing services
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events

This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER.

Associate Client Service Specialist - Fisher Investments employer: Fisher Investments

Fisher Investments is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee development and progression. With a strong focus on meritocracy, employees can expect to advance their careers within two years, while enjoying comprehensive benefits such as 28 days of annual leave, top-tier health plans, and a collaborative environment that fosters continuous learning. Located in a dynamic setting, this role provides unique opportunities to engage with diverse European markets and build meaningful client relationships.
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Contact Detail:

Fisher Investments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Client Service Specialist - Fisher Investments

✨Tip Number 1

Familiarise yourself with Fisher Investments' core values and client service philosophy. Understanding their approach to client relationships will help you demonstrate your alignment with their culture during interviews.

✨Tip Number 2

Network with current or former employees of Fisher Investments on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your problem-solving skills and how you've improved processes in previous roles. Fisher Investments values fresh solutions, so showcasing your ability to think critically will set you apart.

✨Tip Number 4

Brush up on your knowledge of financial markets and investment principles. Being able to speak confidently about these topics will not only impress your interviewers but also show your commitment to the role.

We think you need these skills to ace Associate Client Service Specialist - Fisher Investments

Fluent Swedish and English communication
Client Service Orientation
Relationship Management
Administrative Skills
Operational Support
Report Generation
Collaboration and Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Proactive Approach
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Associate Client Service Specialist position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Language Skills: Since fluency in Swedish and English is essential, make sure to emphasise your language skills prominently in your CV and cover letter. Provide examples of how you've used these skills in a professional context.

Showcase Teamwork and Client Service Experience: Fisher Investments values collaboration and client service. Include specific examples in your application that demonstrate your ability to work well in teams and provide excellent service to clients.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in Fisher Investments and how your background makes you a great fit for their team-oriented environment.

How to prepare for a job interview at Fisher Investments

✨Show Your Enthusiasm for Client Service

Fisher Investments values a client-first approach, so make sure to express your passion for providing excellent service. Share examples from your past experiences where you went above and beyond to assist clients.

✨Demonstrate Your Problem-Solving Skills

Since the role involves improving processes and proposing fresh solutions, be prepared to discuss how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Highlight Your Teamwork Experience

This position requires collaboration with various teams. Be ready to share instances where you successfully worked in a team setting, focusing on your communication skills and ability to support others.

✨Prepare for Questions About Your Qualifications

With a focus on finance, economics, or business, ensure you can discuss your educational background and any relevant experience. Be specific about how your qualifications align with the responsibilities of the Associate Client Service Specialist role.

Associate Client Service Specialist - Fisher Investments
Fisher Investments
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