Danish Client Service Associate
Danish Client Service Associate

Danish Client Service Associate

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team managing client service tasks in a fast-paced investment environment.
  • Company: Fisher Investments Europe prioritises client satisfaction with a personalised approach to investing.
  • Benefits: Enjoy 28 days annual leave, top-tier health plans, and a gym subsidy of up to £50/month.
  • Why this job: Fast-track your career with merit-based progression and ongoing training in a collaborative culture.
  • Qualifications: Fluent Danish and English, plus a degree in Finance, Economics, or Business preferred.
  • Other info: This is an in-office role with potential for hybrid work based on performance.

The predicted salary is between 28800 - 43200 £ per year.

As a Danish Client Service Investment Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities.

The Day-to-Day:

  • Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks.
  • Gain exposure to other European countries' businesses.
  • Help Investment Counsellors with relationship management by working with existing clients on operational inquiries.
  • Help produce reports based on the current situation of prospective clients.
  • Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility.
  • Report to your Client Service Team Leader who will aid in your on-the-job training and professional development.

Your Qualifications:

  • A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus).
  • Native/Fluent Danish and English skills.
  • You can connect with a wide array of audiences by phone and email with a focus on client service.
  • Work well in a collaborative, team-oriented setting.
  • Commitment to maintain quality of work while sticking to a timeline.

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents.
  • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays.
  • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees.
  • $10,000 fertility, hormonal health and family-forming benefit.
  • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions.
  • Gym subsidy of up to £50 per month.
  • Employee Assistance Program and other emotional wellbeing services.
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events.

This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

Fisher Investments Europe is an equal opportunity employer.

Danish Client Service Associate employer: Fisher Investments UK

Fisher Investments Europe is an exceptional employer that prioritises employee development and offers a dynamic work environment where your contributions are valued. With a strong focus on meritocracy, you can expect rapid career progression, comprehensive benefits including top-tier health plans and generous leave policies, and a collaborative culture that fosters continuous learning and professional growth. Located in a vibrant setting, this role not only allows you to engage with diverse clients but also provides unique opportunities to expand your skills across European markets.
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Contact Detail:

Fisher Investments UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Danish Client Service Associate

✨Tip Number 1

Familiarise yourself with the financial services industry, especially focusing on investment management. Understanding the basics of how private money managers operate will give you an edge in conversations during interviews.

✨Tip Number 2

Brush up on your Danish and English communication skills. Since this role requires liaising with clients and colleagues, being able to articulate your thoughts clearly in both languages will be crucial.

✨Tip Number 3

Network with professionals in the finance sector, particularly those who work in client service roles. Engaging with them can provide insights into the day-to-day responsibilities and expectations of the position you're applying for.

✨Tip Number 4

Demonstrate your problem-solving skills by preparing examples of how you've improved processes or resolved issues in previous roles. This will show your potential employer that you can add value from day one.

We think you need these skills to ace Danish Client Service Associate

Fluent Danish and English communication
Client service orientation
Relationship management
Administrative skills
Operational task management
Report generation
Collaboration in team settings
Problem-solving abilities
Attention to detail
Time management
Adaptability to dynamic environments
Proficiency in finance or economics
Ability to liaise with diverse audiences
Commitment to quality work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Danish Client Service Associate. Emphasise your fluency in Danish and English, as well as any experience in client service or finance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Fisher Investments Europe and how your background makes you a great fit for the team.

Highlight Teamwork and Communication Skills: In your application, provide examples of how you've successfully worked in a team-oriented environment and communicated effectively with clients. This is crucial for the role, so make it clear how you excel in these areas.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.

How to prepare for a job interview at Fisher Investments UK

✨Showcase Your Language Skills

As a Danish Client Service Associate, fluency in both Danish and English is crucial. Be prepared to demonstrate your language proficiency during the interview, perhaps by discussing your previous experiences or handling hypothetical client scenarios in both languages.

✨Emphasise Team Collaboration

This role requires working closely with various teams. Highlight your ability to work in a collaborative environment by sharing examples of past teamwork experiences, focusing on how you contributed to achieving common goals.

✨Demonstrate Problem-Solving Skills

The company values fresh solutions and process improvements. Prepare to discuss specific instances where you've identified problems and implemented effective solutions, showcasing your proactive approach to challenges.

✨Understand the Company Culture

Familiarise yourself with Fisher Investments' client-first philosophy and their commitment to employee development. During the interview, express how your values align with theirs and how you can contribute to their mission of providing unmatched service.

Danish Client Service Associate
Fisher Investments UK
Location: London

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