At a Glance
- Tasks: Support the Credit Control Manager with data cleansing and managing customer accounts.
- Company: Join Fisher German, a forward-thinking finance team with a rich history.
- Benefits: Enjoy competitive pay, generous holidays, and enhanced family leave.
- Other info: Engage in fun team activities and enjoy excellent career growth opportunities.
- Why this job: Be part of a dynamic team while developing your skills in a hybrid work environment.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Team & Focus of the Role
As a brand-new role for the team, this is a great opportunity for an experienced Credit Control Administrator to join our Finance division on a 12 month fixed term contract. We are recruiting an organised and detail-focused Administrator to join our team and support our Credit Control Manager in day-to-day transactional credit activity, whilst being instrumental in data cleansing. This role would be based in our Ashby office and operates within our hybrid working policy. Hours would ideally be 37.5 a week (Monday – Friday).
In return, beyond your base salary you will be included in:
- Competitive pay & discretionary bonus scheme
- Generous holiday: 25 days to start, plus bank holidays, your birthday, and the entire festive period off! You can also buy up to three extra days each year
- Enhanced family leave: 26 weeks’ fully paid maternity, adoption, or shared parental leave, plus 4 weeks fully paid paternity leave (for qualifying colleagues)
- Access to exclusive savings via our shopping discount portal
- Death in Service cover and an Employee Assistance Programme (including health appointments for you and your family)
- 2 days’ Volunteering & Pro Bono Leave each year (pro rata for part-time colleagues)
*Please note – Some benefits will be pro-rata.
Duties will include:
- Ensuring the integrity of customer data on our ERP systems and carrying out data cleansing
- Setting up new customer accounts including checking credit references
- Assist with chasing overdue accounts and resolving customer queries to facilitate payment
- Manage the credit control inbox, issue monthly statements, and process credit notes and help ensure that payments are correctly allocated to invoices
- Supporting the Credit Control Manager with day-to-day transactional credit activity
- Assisting with reporting, Excel work and wider finance administration where needed
The successful candidate will ...
- Be approachable, professional, and confident speaking with clients, mainly on the phone
- Have strong negotiation skills and comfortable handling sometimes difficult conversations in a calm and professional way
- Able to build strong working relationships with internal colleagues and senior stakeholders
- Be well organised, able to manage own workload and prioritise tasks
- Have good attention to detail, producing consistently accurate work
- Be confident in the use of outlook and excel (experience of working with accountancy software be helpful, but is not essential)
Why Fisher German?
We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.
What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.
We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy.
Bring Yourself to Work
It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.
Credit Control Administrator employer: Fisher German
Fisher German is an exceptional employer that values its employees by offering a competitive salary, generous holiday allowances, and a supportive hybrid working environment in our Ashby office. With a strong focus on employee well-being, we provide enhanced family leave, volunteering opportunities, and a vibrant work culture filled with social activities, ensuring that you can thrive both professionally and personally while being part of a collaborative team.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Administrator
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Fisher German.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Fisher German might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Fisher German will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Fisher German. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Fisher German confidence in your short-term commitment to the role.
How to prepare for a job interview at Fisher German
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Fisher German.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Fisher German that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
