At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and managing communications.
- Company: Join a dynamic team at Fisher German, a forward-thinking company with a rich history.
- Benefits: Enjoy 25+ days holiday, a money-saving portal, and health support for you and your family.
- Other info: Hybrid working options and fun team activities await you!
- Why this job: Experience a fast-paced environment while providing top-notch client service and support.
- Qualifications: Organised, reliable, and excellent communication skills are a must.
The predicted salary is between 28750 - 31200 £ per year.
The Team & Focus of the Role
We are on the lookout for a Receptionist to join our team in Birmingham on a 3 month FTC.
As Receptionist, you will have the opportunity to work in a dynamic setting where each day brings new challenges and opportunities.
You’ll be part of a supportive team that values collaboration, innovation, and a commitment to high-quality service.
If you’re someone who enjoys providing a first-class client service to everyone that comes through the door and who enjoys the varied fast-paced office working environment, then we’d love to hear from you.
Due to the nature of the position, this is an office-based role working Monday – Friday, 8.30am – 5pm.
In return, beyond your base salary you will be included in
- A generous holiday scheme which commences at 25 days (pro rata) with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period!
- An online money saving portal
- Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family
Duties will include
- Act as the initial point of contact, offering a warm and professional greeting to visitors, clients, and colleagues.
- Manage the reception area, answer and direct telephone calls, take messages, and handle general enquiries.
- Provide hospitality for meetings, coordinate refreshments, and maintain well-presented meeting rooms.
- Oversee office management activities, including ordering stationery, office supplies, and refreshments.
- Receive, sort, and distribute incoming post, deliveries, and courier packages.
- Book and manage travel arrangements, accommodation, and event support.
- Liaise with contractors and service providers for maintenance and support.
- Maintain office tidiness and ensure communal areas are clean and welcoming.
- Maintain the kitchen tidiness and ensure dishwashers once finished are emptied as well as weekly food shops are put away once the delivery arrives.
The successful candidate will have...
- Highly Organised and exceptional service standards.
- Excellent written and verbal communication skills.
- Experience in office administration and/or hospitality roles, especially managing reception desks.
- High level of reliability, professionalism, discretion, and attention to detail.
- Proven organisational and time management skills, with the ability to prioritise tasks and work under pressure.
Why Fisher German?
We’ve been around for a while, but it doesn’t mean we are behind the times!
Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries.
Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home.
Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.
What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.
We have a history going back as far as 1830 but have been Fisher German since 2000.
We operate UK wide, advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities & infrastructure.
Bring Yourself to Work
It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us.
For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer
Receptionist (3 month FTC) in Birmingham employer: Fisher German
Fisher German is an exceptional employer, offering a dynamic work environment that values flexibility and employee well-being through its hybrid working policy. With a focus on professional development and a generous holiday package, employees are encouraged to grow their skills while enjoying a balanced work-life experience in the vibrant North-West region. The discretionary bonus scheme further enhances the rewarding nature of this role, making it an attractive opportunity for those seeking meaningful employment in commercial property management.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (3 month FTC) in Birmingham
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Fisher German.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Fisher German. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist (3 month FTC) in Birmingham
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Fisher German.
How to prepare for a job interview at Fisher German
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Fisher German's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Fisher German offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
