At a Glance
- Tasks: Provide second-line support for business applications and ERP systems.
- Company: Leading UK consulting firm with a focus on career development.
- Benefits: Generous holiday, discretionary bonus, and hybrid working environment.
- Why this job: Join a skilled team and enhance your career in IT support.
- Qualifications: Relevant qualifications and experience with SQL required.
- Other info: Great opportunity for growth in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading consulting firm in the UK is seeking a Second Line Support Engineer to join their Development Team. The role involves providing second-line support for business applications, including ERP systems. Ideal candidates will have relevant qualifications and experience with SQL.
This position offers a hybrid working environment and a generous benefits package, including a discretionary bonus and 25-30 days holiday. Join a skilled team and support your career development with us.
Second‑Line ERP & IT Support Engineer | Hybrid Role employer: Fisher German Llp
Contact Detail:
Fisher German Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second‑Line ERP & IT Support Engineer | Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to current employees at the consulting firm on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills. We all know that technical questions can pop up, so practice some common scenarios you might face as a Second-Line Support Engineer.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle second-line support effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Second‑Line ERP & IT Support Engineer | Hybrid Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and SQL. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our Development Team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: As a Second-Line Support Engineer, you'll need to tackle challenges head-on. In your application, share examples of how you've resolved issues in the past, especially related to business applications or IT support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fisher German Llp
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems before the interview. Be ready to discuss your experience with specific applications and how you've supported them in the past. This will show that you're not just familiar with the technology, but that you can effectively troubleshoot and provide solutions.
✨SQL Skills Are Key
Since SQL is a crucial part of this role, be prepared to demonstrate your skills. You might be asked to solve a problem or explain how you would query a database. Practising common SQL queries and understanding how they relate to ERP systems will give you an edge.
✨Showcase Your Problem-Solving Skills
In a second-line support role, problem-solving is essential. Think of examples from your previous work where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Embrace the Hybrid Work Culture
Since this role offers a hybrid working environment, be ready to discuss how you manage your time and productivity when working remotely. Share any experiences you have with remote collaboration tools and how you stay connected with your team, as this will show you're adaptable and ready for the modern workplace.