At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join the friendly team at FishnChickn in St John's.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth in a vibrant setting.
- Why this job: Be the face of our brand and make customers smile every day.
- Qualifications: A passion for customer service and teamwork.
The predicted salary is between 8 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers’ fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service, and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- Ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
- Assemble orders for takeaway.
Customer-Focused Team Member – Fish & Chips (Flexible Hours) in Essex employer: Fish-
At FishnChickn, we pride ourselves on creating a vibrant and supportive work environment where every team member plays a crucial role in delivering exceptional customer experiences. With flexible hours and a focus on employee well-being, we offer opportunities for growth and development while championing sustainability in our delicious fish and chips. Join us in St John's, where your contributions are valued, and you can truly make a difference in our customers' dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Team Member – Fish & Chips (Flexible Hours) in Essex
✨Tip Number 1
Get to know the company! Before your interview, check out FishnChickn's values and what makes them tick. This way, you can show off how your vibe matches theirs and how you can help create those amazing customer experiences.
✨Tip Number 2
Practice your people skills! Since you'll be serving customers, it’s key to demonstrate your ability to connect with them. Try role-playing with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and presentable. It shows that you care about the role and are ready to represent FishnChickn with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of all the awesome candidates like you who are eager to join our team and serve up some delicious fish and chips!
We think you need these skills to ace Customer-Focused Team Member – Fish & Chips (Flexible Hours) in Essex
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you can bring a smile to our customers' faces and ensure they have an amazing experience every time they visit.
Be Yourself:Let your personality shine through in your application! We’re looking for team members who are friendly and approachable, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Follow the Instructions:Make sure to read the application instructions carefully. We appreciate attention to detail, so following our guidelines will show us that you’re serious about joining our team at FishnChickn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company!
How to prepare for a job interview at Fish-
✨Know the Company
Before your interview, take some time to research FishnChickn. Understand their core values and what makes them stand out in the fish and chips market. This will help you align your answers with their mission of providing exceptional customer service.
✨Show Your Customer Service Skills
Since the role is all about making customers happy, be ready to share examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to handle difficult situations with a smile will show that you’re a perfect fit for the team.
✨Emphasise Teamwork
As a team member, you'll need to work closely with others. Be prepared to discuss how you’ve collaborated with colleagues in previous roles. Mention any specific instances where you helped ensure safety and cleanliness, as this aligns with the company’s health and safety procedures.
✨Dress the Part
Even though it’s a casual environment, make sure to dress smartly for your interview. A neat appearance shows that you respect the opportunity and understand the importance of maintaining a professional image, which is crucial in a customer-facing role.
