At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join the vibrant FishnChickn team in St John's.
- Benefits: Earn £8.00 - £12.71 an hour with flexible shifts and staff discounts.
- Other info: Enjoy career progression opportunities and online training to boost your CV.
- Why this job: Make customers' fish and chip dreams come true while developing your skills.
- Qualifications: Enthusiastic attitude and willingness to learn; previous experience is a plus.
The predicted salary is between 8 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers’ fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service, and cleanliness, taking care to ensure total customer satisfaction. The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- Ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
- Assemble orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app.
- Assist Managers and Fryers in preparing food.
- Support good food hygiene practices.
- Support best practice for Health & Safety.
- Willingness to learn and grow.
- An enthusiastic approach to deliver great service and a drive for customer satisfaction.
- Feel at ease to interact with customers.
- Previous experience in a similar environment would be an advantage.
- Opportunities for career progression.
- Recognition rewards.
- Online training and personal development to improve your CV.
- Staff discounts.
- Flexible working options.
- 28 days holiday, inclusive of bank holidays.
Team Member in Colchester employer: Fish-
At FishnChickn, we pride ourselves on creating a vibrant and supportive work environment where every Team Member plays a crucial role in delivering exceptional customer experiences. Located in St John's, our commitment to sustainability and quality is matched by our dedication to employee growth, offering flexible working options, career progression opportunities, and generous staff discounts. Join us to be part of a team that values your contributions and fosters a culture of recognition and development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Colchester
✨Tip Number 1
Get to know the company! Before your interview, check out FishnChickn's values and what makes them tick. This way, you can show off how your vibe matches theirs and why you're the perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of FishnChickn, think about how you can go above and beyond for customers. Maybe role-play with a mate to nail those interactions before you step into the real deal.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent FishnChickn with pride.
✨Tip Number 4
Apply through our website! It's the best way to get noticed. Plus, it shows you're keen on joining the FishnChickn family. Don't forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member in Colchester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make our customers' fish and chip dreams come true.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with our core values. Mention any previous experience in similar roles and how it has prepared you to deliver exceptional service.
Keep It Clean and Clear:Just like we maintain high standards of cleanliness in our stores, your application should be tidy too! Use clear language, check for typos, and keep your formatting consistent to make a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fish-
✨Know the Company
Before your interview, take some time to research FishnChickn. Understand their core values and what makes them unique in the fish and chips market. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations with a smile, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
FishnChickn values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to a positive work environment. This will show that you can support your colleagues and maintain safety standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or how they ensure food hygiene practices. This shows your enthusiasm for the role and your commitment to personal development within the company.
