At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch food quality and exceptional customer service.
- Company: Join FishnChickn, a fun and inclusive workplace that values teamwork.
- Benefits: Enjoy competitive pay, 28 days holiday, birthday off, and staff discounts.
- Other info: Great opportunities for personal development and recognition rewards await you!
- Why this job: Kickstart your career in the food industry while having fun and making an impact.
- Qualifications: Enthusiastic leaders with a passion for customer satisfaction and team management.
The predicted salary is between 13.71 - 13.71 £ per hour.
Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team. They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service.
To achieve that, you will receive all the training and support you need to thrive and get on in your food career through our industry leading procedures and how to guides. Shift Managers work alongside their Store Managers to ensure their store achieves their KPIs by following strict control measures such as health and safety, labour costs, training completion rates and stock take. They motivate their team to provide their customers with exceptional customer service that goes that extra mile.
Main Responsibilities- To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
- To assemble orders via liaising with your team for takeaway, click & collect via our ‘My Chippy’ app and delivery.
- Leadership - great communication and role modelling to develop a high performing team.
- Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
- Promote high standards of Food Hygiene.
- Ensure Health and Safety standards are met at all times by ensuring your team follows the company's policies and procedures to safeguard the wellbeing of our teams, customers and contractors.
- Drive Store performance to ensure key targets and budgets are achieved.
- Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.
- An enthusiastic approach to deliver great service and a drive for customer satisfaction.
- A leader with the ability to manage a team.
- Able to carry out a physically demanding job.
- Previous experience in a similar environment would be an advantage.
- Further career opportunities.
- Training and personal development.
- Recognition rewards.
- 28 days holiday inclusive of bank holidays.
- Birthday off work, if on a working day.
- Staff discount.
Shift Manager in Colchester employer: Fish-
At FishnChickn, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a Shift Manager in St John's, you will benefit from comprehensive training, career advancement opportunities, and a supportive environment where your contributions are recognised and rewarded. With competitive pay, generous holiday allowances, and a focus on creating a fun workplace, we ensure that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Colchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Fish- and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Shift Manager in Colchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Fish- that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Fish-.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Fish- get a sense of who you are beyond your experience!
How to prepare for a job interview at Fish-
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Fish- and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
