At a Glance
- Tasks: Deliver warm, attentive service and share your menu knowledge with guests.
- Company: Award-winning Fish Shop Restaurant in the heart of Ballater.
- Benefits: Flexible shifts, training opportunities, staff discounts, and unique perks.
- Other info: Enjoy days off for skiing or fishing nearby!
- Why this job: Join a passionate team in a memorable dining experience with stunning surroundings.
- Qualifications: Enthusiasm and love for hospitality are key; experience is a bonus.
The predicted salary is between 30000 - 35000 £ per year.
Nestled in the heart of Ballater, the Fish Shop Restaurant and Fishmonger celebrates Scotland's fishing heritage with a unique catch-to-plate dining experience. Sourcing the freshest seafood daily through our in-house fishmonger, we bring authenticity, quality, and flavour to every plate. The restaurant was very recently awarded a Bib Gourmand at this year's Michelin Guide announcement and has been declared Best Eating Experience at the Aberdeen City & Shire Thistle Awards!
Our 40-cover restaurant offers a setting as memorable as the food itself-whether guests are perched at the bar, gathered around our clinker-built fishing boat table, or relaxing beneath a striking handcrafted wicker fish sculpture.
We're now looking for Waiting Staff to join our welcoming team, led by our General Manager, Jasmine Bowles.
What you'll do:
- Be the friendly face of our restaurant, delivering warm and attentive service.
- Share your knowledge of our menu and confidently recommend food and drink.
- Use upselling techniques to enhance the guest experience.
- Follow service standards to ensure every visit is seamless and memorable.
What we're looking for:
- Experience in a similar role is helpful, but what matters most is your enthusiasm, reliability, and love for hospitality.
- We value individuality-bring your personality, passion, and people skills, and we'll support the rest.
What we offer:
- Flexible shifts (lunch and/or dinner service-let us know what works for you).
- Training and career development opportunities.
- Pension, health cash plan, enhanced family-friendly policies, and employee assistance programme.
- Staff discounts and exclusive perks.
- Days off to enjoy skiing nearby or salmon fishing on the River Dee.
If you're passionate about great food, great service, and being part of a close-knit team in a truly unique setting-we'd love to hear from you.
Waiting Staff / Front of House Staff - Ballater employer: Fish Shop
The Fish Shop Restaurant in Ballater is an exceptional employer, offering a vibrant work culture where individuality and passion for hospitality are celebrated. With flexible shifts, comprehensive training and career development opportunities, as well as unique perks like staff discounts and days off for local activities, employees can thrive in a supportive environment while enjoying the stunning Scottish landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff / Front of House Staff - Ballater
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fish Shop. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fish Shop
Don't be shy about reaching out to Fish Shop directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiting Staff / Front of House Staff - Ballater
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fish Shop and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fish Shop
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!