At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch food quality and exceptional customer service.
- Company: Join the family-run Fish’n’Chick’n, where passion for fish and chips meets sustainability.
- Benefits: Enjoy competitive pay, training opportunities, staff discounts, and a day off for your birthday!
- Other info: Be part of a sustainable business that values its people and the planet.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Enthusiastic leaders with a knack for teamwork and customer satisfaction.
The predicted salary is between 26 - 28 £ per hour.
Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team. They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service. To achieve that, you will receive all the training and support you need to thrive and get on in your food career through our industry leading procedures and how to guides. Shift Managers work alongside their Store Managers to ensure their store achieves their KPIs by following strict control measures such as health and safety, labour costs, training completion rates and stock take. They motivate their team to provide their customers with exceptional customer service that goes that extra mile.
Main Responsibilities:
- To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
- To assemble orders via liaising with your team for takeaway, click & collect via our ‘My Chippy’ app and delivery.
- Leadership - great communication and role modelling to develop a high performing team.
- Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
- Promote high standards of Food Hygiene.
- Ensure Health and Safety standards are met at all times by ensuring your team follows the company's policies and procedures to safeguard the wellbeing of our teams, customers and contractors.
- Drive Store performance to ensure key targets and budgets are achieved.
- Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.
Skills & Attributes:
- An enthusiastic approach to deliver great service and a drive for customer satisfaction.
- A leader with the ability to manage a team.
- Able to carry out a physically demanding job.
- Previous experience in a similar environment would be an advantage.
Benefits:
- Further career opportunities.
- Training and personal development.
- Recognition rewards.
- 28 days holiday inclusive of bank holidays.
- Birthday off work, if on a working day.
- Staff discount.
All offers are subject to a satisfactory DBS check.
Shift Manager in Basildon employer: Fish 'n' Chick'n Knares
FishnChickn Basildon is an excellent employer that prioritises employee growth and development, offering comprehensive training and a supportive work environment. With 28 days of holiday and a focus on fostering a positive, inclusive culture, team members are encouraged to thrive both personally and professionally while delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Basildon
✨Tip Number 1
Get to know the company! Before your interview, dive into FishnChickn's history and values. Show us that you’re not just another candidate but someone who genuinely cares about our mission and the community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. We want to see how you can bring that enthusiasm to our kitchen and create a fun environment for everyone.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in the past. We love candidates who understand that exceptional service is key to our success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our FishnChickn family!
We think you need these skills to ace Shift Manager in Basildon
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your experiences in the kitchen and how you enjoy creating delicious meals. We want to see that enthusiasm for cooking and serving great food.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Share examples of how you've motivated others or handled challenges in a team setting. We’re looking for someone who can inspire their colleagues!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you unique. We want to know the real you, not just your qualifications!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and we’ll get your details straight away. Plus, it shows you’re serious about joining our Fish’n’Chick’n family!
How to prepare for a job interview at Fish 'n' Chick'n Knares
✨Know Your Stuff
Before the interview, make sure you’re familiar with FishnChickn’s values and how they operate. Brush up on their menu items and be ready to discuss how you can maintain high standards in food preparation and customer service.
✨Show Your Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated a team in the past or handled challenges. Highlight your communication skills and how you can create a fun and vibrant work environment.
✨Emphasise Health and Safety
Since health and safety are crucial in this role, be prepared to discuss your understanding of hygiene standards and safety protocols. Share any relevant experiences where you ensured compliance and maintained a safe working environment.
✨Bring Your Passion for Customer Service
FishnChickn values exceptional customer service, so come ready to share your passion for delivering great service. Think of specific instances where you went above and beyond for customers and how you can inspire your team to do the same.
