At a Glance
- Tasks: Serve customers, maintain food quality, and ensure store cleanliness.
- Company: Join a family-run fish and chip business with a rich history.
- Benefits: Flexible shifts, staff discounts, 28 days holiday, and career progression.
- Other info: Enjoy online training and personal development to boost your CV!
- Why this job: Be part of a team that values sustainability and customer satisfaction.
- Qualifications: Enthusiasm for service and willingness to learn; previous experience is a plus.
The predicted salary is between 11 - 16 £ per hour.
Team Members are responsible at all times for the staff they are working with by ensuring each other's safety by following the company's health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app.
- Assisting Managers and Fryers to prepare food.
- Supporting good food hygiene practices.
- Supporting best practice for Health & Safety.
- Willingness to learn and grow.
- An enthusiastic approach to delivering great service and a drive for customer satisfaction.
- Feel at ease to interact with customers.
- Previous experience in a similar environment would be an advantage.
At Fish'n'Chick'n, we believe that nothing makes memories like fish and chips. It connects us to each other in such a special way, bringing to life moments from our childhood and beyond. We think that the buying and eating of fish and chips should be a family affair, but we don’t think this should be at the expense of the environment, people and communities. The health of the oceans and future fish stocks is very important to us as we can only thrive as a business if the seas and oceans and fish within them continue to thrive. That is why we only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and/or biodegradable.
We are a family business that deeply cares about its people. Our business is nothing without you! We put just as much passion into your development and happiness as we do our delicious fish and chips!
Join our family, and become a fish and chip superhero……
- Opportunities for career progression.
- Recognition rewards.
- Online training and personal development, a great way to improve your CV!
- Staff discounts.
- Flexible working options.
- 28 days holiday, inclusive of bank holidays.
Team Member in Hemel Hempstead employer: Fish 'n' Chick'n Hemel Hempstead
Churchill's in Hemel Hempstead is an excellent employer that values its team members by offering flexible shifts and competitive pay, making it an ideal place for those seeking a rewarding role in customer service. With a strong focus on employee growth and a supportive work culture, staff are encouraged to develop their skills while enjoying a vibrant atmosphere that prioritises teamwork and customer satisfaction.
Contact Details:
Fish 'n' Chick'n Hemel Hempstead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Hemel Hempstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fish'n'Chick'n. Understand their values, especially their commitment to sustainability and community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since Team Members are the face of the company, think about how you can demonstrate your ability to provide excellent service. Role-play common scenarios with friends or family to build your confidence in handling customer interactions.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your passion for food and customer satisfaction shine through. Share any relevant experiences where you went above and beyond for customers, as this aligns perfectly with what Fish'n'Chick'n is looking for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out. Plus, you can easily keep track of your application status!
We think you need these skills to ace Team Member in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love candidates who are excited about serving customers and maintaining high standards. Share why you want to be part of our Fish'n'Chick'n family!
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in customer service or food environments. We want to see how your skills align with our values and the responsibilities of a Team Member.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your experiences and skills effectively without unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fish 'n' Chick'n Hemel Hempstead
✨Know the Company’s Values
Before your interview, take some time to understand Fish'n'Chick'n's commitment to sustainability and community. Familiarise yourself with their history and values, as this will show your genuine interest in the company and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
As a Team Member, you'll be the face of the company, so it's crucial to showcase your customer service skills. Prepare examples from your past experiences where you went above and beyond for customers, ensuring their satisfaction and creating memorable moments.
✨Highlight Your Teamwork Experience
Since the role involves working closely with others, be ready to discuss your teamwork experience. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, especially in fast-paced environments.
✨Show Enthusiasm and Willingness to Learn
Express your eagerness to learn and grow within the company. Talk about how you enjoy taking on new challenges and are excited about the opportunity to develop your skills in food preparation and hygiene practices, which are essential for this role.
