At a Glance
- Tasks: Serve delicious fish and chips while ensuring exceptional customer experiences.
- Company: Join a family-run business passionate about sustainability and community.
- Benefits: Flexible hours, staff discounts, career progression, and online training.
- Other info: Be part of a caring team with a rich history and commitment to the environment.
- Why this job: Become a fish and chip superhero and make customers smile every day!
- Qualifications: Enthusiasm for great service and willingness to learn.
The predicted salary is between 8 - 12 € per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
At Fish’n’Chick’n, our journey began way back in the early 1920s when Great Grandpa Harold, and wife Dorothy painstakingly saved all the money he earned from mining and playing amateur cricket for Accrington and moved from the north to Essex to buy their first ever fish and chip shop in Romford, in 1923. Three generations of our family later, it’s safe to say we’re fish and chip super geeks through and through! We believe that nothing makes memories like fish and chips. It connects us to each other in such a special way, bringing to life moments from our childhood and beyond. We think that the buying and eating of fish and chips should be a family affair, but we don’t think this should be at the expense of the environment, people and communities. The health of the oceans and future fish stocks is very important to us as we can only thrive as a business if the seas and oceans and fish within them continue to thrive. That is why we only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and or biodegradable. We are a family business that deeply cares about its people. Our business is nothing without you! We put just as much passion into your development and happiness as we do our delicious fish and chips!! Join our family, and become a fish and chip superhero……
Team Member in Cambourne employer: Fish 'n' Chick'n Cambourne
At Fish’n’Chick’n, we pride ourselves on being an exceptional employer that values our team members as much as our customers. Located in Cambourne, we offer flexible working options, competitive pay, and a supportive work culture that encourages personal development through online training and career progression opportunities. Join our family-oriented team where your contributions are recognised, and you can make a meaningful impact while serving delicious, sustainably sourced fish and chips.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Cambourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill's and their values. This will help you connect with the team and show that you're genuinely interested in being part of their fish and chip family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can make every customer's experience memorable. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly vibe of the restaurant. A good first impression goes a long way in landing the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to highlight your enthusiasm for great service!
We think you need these skills to ace Team Member in Cambourne
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone above and beyond to provide great service. We want to see that enthusiasm shine through!
Highlight Relevant Experience:If you've worked in a similar environment before, make sure to mention it! Tell us about your previous roles and how they’ve prepared you for being a Team Member with us. Even if it's just a part-time gig, every bit counts!
Be Yourself:We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality come through in your application. A little humour or a personal touch can go a long way in making you stand out!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re serious about joining our fish and chip family!
How to prepare for a job interview at Fish 'n' Chick'n Cambourne
✨Know the Company
Before your interview, take some time to research Churchill's and their commitment to sustainability. Understanding their values and history will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your enthusiasm for providing great service and your ability to create memorable experiences.
✨Practice Health & Safety Knowledge
Familiarise yourself with basic health and safety practices relevant to food service. Being able to discuss these during your interview will show that you take safety seriously and are ready to contribute to a safe working environment.
✨Be Ready for Teamwork Questions
Since you'll be working closely with others, expect questions about teamwork. Think of times when you've collaborated effectively with colleagues or helped out a teammate. Highlighting your willingness to learn and grow within a team will resonate well with the interviewers.
