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For Companies At a Glance
- Tasks: Manage customer interactions and oversee vehicle service appointments.
- Company: Multi-franchise automotive dealer in Swindon with a supportive work culture.
- Benefits: Competitive benefits and a full-time role in a dynamic environment.
- Why this job: Join a team where your customer service skills can shine and make a difference.
- Qualifications: Exceptional interpersonal skills and prior automotive customer service experience required.
- Other info: Valid driving licence needed; great opportunity for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A multi-franchise automotive dealer in Swindon is looking for an experienced Service Advisor to manage customer interactions at their purpose-built service center. The role involves acting as the main contact for service customers, confirming appointments, managing paperwork, and updating customers on their vehicle repairs.
Ideal candidates will have exceptional interpersonal skills and prior experience in automotive customer service. A valid driving licence is also required. This full-time role offers a supportive work environment with competitive benefits.
Service Advisor – Automotive Care & Customer Experience in Swindon employer: Fish Brothers
Contact Detail:
Fish Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor – Automotive Care & Customer Experience in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience in customer service and how it relates to the automotive world. Keep it conversational and show off those exceptional interpersonal skills!
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after interviews. A quick email thanking them for their time can go a long way in making you memorable.
✨Tip Number 4
Don't forget to check our website regularly! We often post new opportunities that might be perfect for you. Applying directly through us can give you an edge, so keep an eye out for those listings!
We think you need these skills to ace Service Advisor – Automotive Care & Customer Experience in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in automotive customer service. We want to see how you've managed customer interactions and resolved issues in the past, so don’t hold back!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your previous roles and responsibilities.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you’re excited about working with us at our purpose-built service centre and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Fish Brothers
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and repairs. Be ready to discuss common issues customers face and how you would handle them. This shows that you’re not just a people person, but also someone who understands the technical side of things.
✨Show Off Your Interpersonal Skills
Prepare examples of how you've successfully managed customer interactions in the past. Think about times when you turned a negative experience into a positive one. This will highlight your ability to connect with customers and resolve issues effectively.
✨Be Organised and Detail-Oriented
Since the role involves managing paperwork and appointments, demonstrate your organisational skills. Bring a notebook to jot down important points during the interview and mention how you keep track of customer information and service schedules.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s service processes and customer care philosophy. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
