At a Glance
- Tasks: Join our Fleet team to manage orders and ensure top-notch customer service.
- Company: Fish Brothers, a leading car dealer group in Swindon with 75 years of experience.
- Benefits: Enjoy competitive salary, 23+ days holiday, birthday leave, and a contributory pension scheme.
- Other info: Diverse and inclusive workplace welcoming all backgrounds; excellent career growth opportunities.
- Why this job: Be part of an innovative environment and make a real impact in the automotive industry.
- Qualifications: Previous admin or sales support experience and strong customer handling skills are preferred.
The predicted salary is between 26510 - 30000 £ per year.
Salary £26,510 to £30,000 per annum, depending on experience. Closing Date 31/08/2026. 23 days holiday plus statutory bank holidays (rising to 27 days with length of service), birthday leave, contributory pension scheme, staff discount on products and services, cycle to work scheme, employee and customer referral schemes, Healthcare Cash Plan, enhanced Maternity and Paternity policies and life assurance (last 4 subject to a qualifying period).
Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With over 75 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups.
Due to the high levels of fleet activity at our newly opened Fleet Hub, at Westmead Industrial Estate we are looking for a Fleet Administrator to join the team. You’ll be an integral member of the fleet department working with the team ensuring that all fleet orders are checked and made with precision and that you provide effective assistance from point of enquiry to delivery. You will have the opportunity to work across a number of innovative car manufacturers in this role.
The ability to liaise confidently with customers on the phone, prior, during and after the order is essential. After the vehicles have arrived at the dealership, you will primarily be responsible for ensuring the vehicles are processed through the preparation stages and that all requirements from the lease company are met, in a timely efficient manner and maintaining our SLA’s with our partners. You will be responsible for ordering fleet packs from our suppliers and maintaining a process that ensures all our supplier agreements are maintained.
You will work within a knowledgeable Fleet Logistics team, Senior Fleet Administrator and Fleet Sales Manager to make sure that we have booked the necessary delivery agent and that all hand over checks and documentation are prepared. Maintaining our Fleet CRM systems and data entry will be required to assist the Fleet Department. This is a role that requires the job holder to carry out their responsibilities in a timely and accurate manner so time management and the ability to proactively prioritise your workload is essential. Co-ordination and organisation will be vital to this role and therefore candidates will be able to multitask without reducing the levels of customer service provided to either the end customer or the lease company.
Previous office administration experience would be desirable and an understanding of IT software, including Excel and other platforms. This is a Monday to Friday position, working 40 hours per week.
Criteria required:
- Eligibility to work in the UK
- A full UK driving licence, with less than 7 points
- Flexibility to work hours required to carry out the role effectively and to travel to training sessions.
Qualifications and experience required:
- Experience working within an administration or sales support function
- Customer handling experience with a customer 1st approach
- Previous Automotive experience preferable, but not essential
- Good level of general education - at least GCSE English and Maths and ideally A-Levels or an equivalent qualification
Skills and behaviours needed:
- Analytical and numerical skills
- Attention to detail is key to this role
- Ability to build and maintain effective relationships
- Confidence and ability to talk to contacts internally and externally, at all levels
- Ability to work unsupervised and as part of a team
- Fleet knowledge desirable but ability to learn the complexities quickly is essential
Diversity, Equity & Inclusion:
At Fish Brothers, we are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we’re part of. We believe that everyone, regardless of background, identity, or experience, should feel valued, respected, and empowered to thrive. We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans. If you require any reasonable adjustments during the recruitment process, please let us know and we’ll do our best to accommodate your needs.
Fleet Administrator in Swindon employer: Fish Brothers
Fish Brothers in Swindon is an excellent employer, offering a dynamic work environment where automotive sales professionals can thrive. With a competitive OTE of £40k, a company car, and generous holiday allowance, employees enjoy not only financial rewards but also a supportive culture that prioritises customer satisfaction and personal growth. Join us to be part of a successful team that values your contributions and fosters career development in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator in Swindon
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Fish Brothers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Fish Brothers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Fish Brothers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Administrator in Swindon
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Fish Brothers:This is your chance to really connect with the team at Fish Brothers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Fish Brothers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Fish Brothers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Fish Brothers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Fish Brothers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
