At a Glance
- Tasks: Welcome customers, assist with inquiries, and ensure a great dealership experience.
- Company: Join Fish Brothers, a trusted name in motoring for over 75 years in Swindon.
- Benefits: Enjoy 23-27 days holiday, pension matching, life assurance, and more perks.
- Other info: Part-time role on Sundays and Bank Holidays, with a professional appearance required.
- Why this job: Be the first point of contact and make a real impact on customer experiences.
- Qualifications: Must have excellent customer service skills and a UK driving licence with less than 7 points.
Benefits • 23 - 27 days holiday plus bank holidays & birthday leave• Pension Contribution Matching• Life Assurance• Health Cash Plan• Enhanced Maternity and Paternity Pay• Car Purchase Scheme• Referral Bonuses• Salary Sacrifice Nursery & Cycle to Work
Salary £12.21 per hour
Closing Date 21/09/2025
At Fish Brothers, we’ve been helping the people of Swindon with their motoring needs for more than 75 years. As a multi-franchise dealer group, we’re proud of our strong reputation, but it’s our people who make the real difference. We believe in creating a supportive and rewarding workplace where talent can thrive, and where going the extra mile for our customers comes naturally. Many of our team have built long and successful careers with us — and now we’re looking for the next person to join our journey.
We are looking for a Showroom Host to provide some additional assistance to our busy Skoda dealership on Sundays and Bank Holidays.
This role involves meeting and greeting customers in to the dealership, assisting with their initial enquiries and ensuring that they are referred to the correct department. The role will also involve taking inbound telephone calls.
The Showroom Host role is to ensure that every customer who enters the dealership receives the very best experience. To this end, the successful candidate will be responsible for ensuring that customers are introduced to a Sales Executive and that general product information is provided wherever it is requested.
The Showroom Host will be responsible for arranging customers test drives and this position will involve some administration with assisting the sales department where required. Excellent customer service skills are essential, as is a great telephone manner along with the ability to multi task.
The job holder will need to be of smart professional appearance as you will be the first point of contact for customers entering the dealership. This role is part time and the hours of work are 11:00am to 4:00pm, Sundays and appropriate Bank Holidays.
You will also need to hold a UK driving Licence with less than 7 points to be considered for this position.
Please note that this job advert will close as soon as sufficient applications have been received. If you are interested in applying please apply as soon as possible. Due to the numbers of applications we receive we do not respond to applications unless we wish to progress with your application.
Diversity, Equity & Inclusion
At Fish Brothers, we are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we’re part of. We believe that everyone, regardless of background, identity, or experience, should feel valued, respected, and empowered to thrive.
We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply — including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans.
If you require any reasonable adjustments during the recruitment process, please let us know — we’ll do our best to accommodate your needs.
Registered Address: Ashworth RoadSwindonSN5 7UZ
VAT No. 618149337
Company Name: Fish Brothers (Swindon) Limited
Company Number: 2583215
RFC: 706125
Fish Brothers (Swindon) Ltd is authorised and regulated by the Financial Conduct Authority. FRN: 706125. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. We typically receive a fixed commission calculated by reference to the vehicle age, model or amount you borrow, for introducing you to a lender but this does not affect the interest you pay on the agreement, which is set by the lender.
Fish Brothers (Swindon) Ltd is an Appointed Representative of AutoProtect (MBI) Limited for General Insurance distribution purposes which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation (Firm Reference Number 312143). You can check this on the FCA Register by visiting the www.fca.org.uk
#J-18808-LjbffrSunday Showroom Host in Swindon employer: Fish Brothers
At Fish Brothers, we pride ourselves on fostering a supportive and rewarding work environment where our employees can thrive. With over 75 years of experience in the motoring industry, we offer competitive benefits such as generous holiday allowances, pension contributions, and opportunities for career growth. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered, making us an excellent employer in Swindon.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Showroom Host in Swindon
✨Tip Number 1
Familiarise yourself with the Skoda brand and its products. Understanding the vehicles and their features will help you provide better assistance to customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you refine your greeting techniques and improve your ability to handle inquiries effectively.
✨Tip Number 3
Make sure to highlight your availability for Sundays and Bank Holidays during any conversations or interviews. This shows your commitment to the role and willingness to work during peak times.
✨Tip Number 4
Dress smartly and maintain a professional appearance when attending any interviews or interactions. As the first point of contact, your presentation can significantly impact the impression you make on potential employers.
We think you need these skills to ace Sunday Showroom Host in Swindon
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Showroom Host. Familiarise yourself with customer service expectations and the importance of being the first point of contact for customers.
Tailor Your CV:Highlight relevant experience in customer service or similar roles. Emphasise skills such as communication, multitasking, and professionalism, which are crucial for this position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Fish Brothers and how your skills align with their values.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fish Brothers
✨Showcase Your Customer Service Skills
As a Showroom Host, excellent customer service is key. Prepare examples of how you've provided outstanding service in the past, whether in retail or any other customer-facing role. This will demonstrate your ability to create a welcoming environment for customers.
✨Practice Your Telephone Etiquette
Since you'll be taking inbound calls, it's important to have a clear and friendly telephone manner. Consider practising common phone scenarios with a friend to ensure you sound professional and approachable during the interview.
✨Dress Smartly and Professionally
First impressions matter, especially in a customer-facing role. Make sure to dress smartly for your interview to reflect the professional appearance expected of a Showroom Host. This shows that you take the opportunity seriously.
✨Familiarise Yourself with the Dealership
Do some research on Fish Brothers and their Skoda dealership. Understanding their values, services, and reputation will help you answer questions more effectively and show your genuine interest in the role.
