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- Tasks: Service, repair, and diagnose Lexus vehicles while providing top-notch customer support.
- Company: Join Fish Brothers, a respected multi-franchise dealer with over 75 years of experience.
- Benefits: Enjoy 23-27 days holiday, birthday leave, life assurance, and a competitive bonus scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a passionate team at one of the fastest growing Lexus Centres in the UK.
- Qualifications: NVQ Level 3 in Motor Vehicle Service and Repair or equivalent required.
The predicted salary is between 29500 - 35000 £ per year.
At Fish Brothers, we’ve been helping the people of Swindon with their motoring needs for more than 75 years. As a multi-franchise dealer group, we’re proud of our strong reputation, but it’s our people who make the real difference. We believe in creating a supportive and rewarding workplace where talent can thrive, and where going the extra mile for our customers comes naturally.
Lexus Swindon are one of the fastest growing Lexus Centres in the UK, dedicated to providing our customers with the highest level of service and always exceeding expectations. Due to an exciting expansion, the Lexus Centre has a rare opportunity for an experienced Technician to join a team that is passionate about the services and support offered to customers.
As a Lexus Technician, the successful candidate will be able to thrive in an exciting environment, working for the largest automotive manufacturer in the world, where the role of Technician is vital to the Centre’s success. Working in a dedicated aftersales team of 10, our Technicians provide a first-class service to all customers of this prestigious dealership.
The successful candidate will be responsible for servicing, repair and diagnostics of a range of Lexus vehicles ensuring that work undertaken is of the highest quality. They will liaise with customers directly regarding their vehicles, provide support and guidance to less experienced members of the team, carry out jobs within the budgeted time and take responsibility for daily maintenance of tools and equipment.
You will need to be an experienced Technician who is qualified to NVQ Level 3 in Motor Vehicle Service and Repair or equivalent. Main dealership experience would be advantageous; however, we also welcome applications from those who have worked at reputable independent garages, fast fit centres or car supermarkets.
You will need to be comfortable working with others, able to contribute to team cohesion and easily build relationships utilising empathy and self-confidence. You will be committed to creating a bespoke and excellent customer experience taking ownership of each issue through to resolution. You will also enjoy generating innovative solutions to problems with a willingness to adopt new ideas rather than just relying on established approaches.
Benefits include:
- 23 – 27 days holiday
- Birthday leave
- Enhanced maternity and paternity pay
- Life assurance
- Contributory pension scheme
- Competitive bonus scheme
- Healthcare cash plan
- Staff car purchase scheme
You will also be provided with additional training to enhance your skills both at a site level and via manufacturer specific requirements. This post is offered on a 40 hour week, Monday to Friday basis.
Please note that this job advert will close as soon as sufficient applications have been received. If you are interested in applying please apply as soon as possible. Due to the numbers of applications we receive we do not respond to applications unless we wish to progress with your application.
Diversity, Equity & Inclusion
At Fish Brothers, we are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we’re part of. We believe that everyone, regardless of background, identity, or experience, should feel valued, respected, and empowered to thrive. We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans.
If you require any reasonable adjustments during the recruitment process, please let us know and we’ll do our best to accommodate your needs.
Job Types: Full-time, Permanent
Pay: £29,500.00-£35,000.00 per year
Benefits:
- Company pension
- Employee discount
- Life insurance
Licence/Certification:
- Driving licence with no more than 7 points (preferred)
Work Location: In person
Automotive Technician - Lexus in Lydiard Millicent employer: Fish Brothers (Swindon) Ltd
Contact Detail:
Fish Brothers (Swindon) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Technician - Lexus in Lydiard Millicent
✨Tip Number 1
Get to know the company! Research Fish Brothers and Lexus Swindon, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to automotive technicians. Think about how you’ve solved problems in the past and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fish Brothers family.
We think you need these skills to ace Automotive Technician - Lexus in Lydiard Millicent
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service to our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Automotive Technician. Highlight your relevant experience, especially any work with Lexus or similar brands, and don’t forget to mention your NVQ Level 3 qualification or equivalent!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team at Lexus Swindon.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Fish Brothers (Swindon) Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Lexus vehicles. Familiarise yourself with common issues, repairs, and the latest technologies in the automotive industry. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves direct customer interaction, be prepared to discuss how you've handled customer queries or complaints in the past. Highlight any experiences where you went the extra mile to ensure customer satisfaction, as this aligns perfectly with the dealership's values.
✨Team Player Vibes
Emphasise your ability to work well within a team. Share examples of how you've collaborated with colleagues in previous roles, especially in high-pressure situations. Fish Brothers values team cohesion, so demonstrating your interpersonal skills will be key.
✨Ask Thoughtful Questions
Prepare some insightful questions about the dealership and its culture. Inquire about the training opportunities available or how the team supports each other. This shows that you're not just interested in the job, but also in being part of their community.