EMEA Corporate Social Responsibility Programme Manager in Essex

Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleEMEA Corporate Social Responsibility Programme ManagerRole PurposeLead CSR, sustainability, community engagement and associate-focused initiatives across EMEA while contributing to a global team. Translate enterprise priorities into locally relevant, measurable action with strong regulatory awareness, cross-border thinking and disciplined execution.Role OverviewReporting to the SVP, Head of Corporate Social Responsibility and Associate Experience, this role may be based in Basildon, United Kingdom, or Dublin, Ireland.EMEA is the primary focus, but the Programme Manager will also lead, support or contribute to global and cross-border initiatives, balancing enterprise consistency with local culture, business priorities and regulatory requirements.Key ResponsibilitiesStrategy and executionDevelop and deliver the EMEA CSR roadmapTranslate global priorities into clear regional programmes, policies, milestones, ownership and success measuresGlobal partnershipRepresent EMEA on the global teamContribute to enterprise initiativesShare leading practices and improve consistency, scalability and impact across bordersRegulatory readinessMonitor relevant EMEA sustainability, ESG and non-financial reporting developmentsPartner with Legal, Compliance, Risk, HR, Finance and other experts to assess implications and support readinessReporting and governanceCoordinate data collection, validation, controls and reporting for executive decision-making, disclosures and applicable requirementsEstablish operating rhythms, KPIs and programme reviewsCommunity impact and volunteeringManage strategic nonprofit and community relationshipsAdvance volunteering and community investment with appropriate due diligence and measurable outcomesERG enablement and associate engagementPartner with ERG leaders and internal stakeholders to strengthen strategy, participation, ally engagement, governance and alignment with associate and business prioritiesSustainabilitySupport EMEA sustainability plansRecommend improvements to regional practices, processes, tools and implementationStakeholder leadership and communicationsInfluence senior leaders and cross-functional partners without direct authorityPartner with Marketing, Brand and Communications on credible, evidence-based engagement and storytellingFinancial and operational disciplineManage budgets, spend, vendors and partnersIdentify opportunities to simplify, automate and strengthen programme management, data and governanceCandidate ProfileA strategic, hands-on programme leader who combines EMEA expertise with a global mindset, strong execution discipline and the judgement to determine when regional adaptation or enterprise consistency is required.What you will need to haveBachelor’s degree in a relevant field, or equivalent professional experienceFive or more years of relevant experience in CSR, sustainability, ESG, community investment, associate engagement or inclusion, preferably in a multinational organisationExperience designing, implementing and measuring multi-country or enterprise-wide programmesPractical experience with EMEA sustainability, ESG or non-financial reporting requirements and evolving regulatory expectationsWorking knowledge of frameworks and standards such as CSRD, ESRS, ISSB, GRI and the UN Sustainable Development GoalsExperience with data collection, reporting, KPIs, controls, programme governance, budgets and risk managementAbility to work across countries, cultures, functions and time zones in a complex, matrixed organisationExcellent executive communication skills and proven ability to influence and lead without direct line-management authorityWhat Success Looks LikeEMEA programmes align with global strategy and regional requirementsLeaders have reliable insight into performance, risk and regulatory readinessInitiatives have clear governance and measurable impactCross-border work is delivered with collaboration, accountability and disciplined executionThank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.SummaryLocation: Basildon, Endeavour Drive; Dublin, IrelandType: Full time