At a Glance
- Tasks: Lead governance for a large-scale tech modernisation programme and manage multi-client implementations.
- Company: Join Fiserv, a global leader in Fintech and payments, making a real-world impact.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and mentorship.
- Why this job: Be at the forefront of innovation in financial technology and drive meaningful change.
- Qualifications: 7+ years in programme management with strong leadership and financial oversight skills.
The predicted salary is between 70000 - 90000 £ per year.
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.
What does a successful Senior/Lead PMO do? You will be the backbone of governance and control for the Vision Next (VN) programme: a large-scale, multi-client platform modernisation running concurrent implementations across multiple geographies. The role owns the programme management framework end-to-end: from PI planning governance and release control through to executive reporting, dependency management, financial oversight, vendor compliance, and risk management. This is a hands-on leadership role embedded directly in the delivery organisation, working alongside engineering pod leads, product owners, and client-facing teams.
What you will do:
- Be responsible for Programme Governance & Control from design, implementation and continuous improvement the programme governance framework; own the master programme schedule, maintain alignment between PI cadence, release schedule, and client contractual milestones; establish and enforce stage-gate processes for key programme events and maintain a consolidated view of programme scope.
- Plan & Schedule: lead the end-to-end PI planning cycle; maintain the multi-programme delivery roadmap and manage start dependencies and allocation constraints across concurrent programmes.
- Be responsible for budget & financial management, including programme budget ownership; cost forecasting; change control; invoice and PO governance financial reporting and ensuring accurate accruals & provisions.
- Vendor Compliance & Third-Party Management including vendor governance, compliance monitoring, performance oversight, procurement coordination and IR35 & resource compliance.
- Steering Committee Preparation & Facilitation by meeting calendar ownership, steering committee pack preparation, pre-reads and pre-alignment, minutes and action tracking, escalation pathway.
- RAID Management - own the programme RAID log; escalate blockers and issues; maintain a structured decision log.
- Reporting & Stakeholder Management by producing weekly and PI-level programme status reports, developing and maintaining executive dashboards, acting as the single point of truth for programme data.
- Resource & Capacity Management - support capacity planning across the pod model, work with delivery leads to track utilisation, forecast demand and flag bottlenecks; maintain visibility of AI augmentation uplift assumptions and coordinate resource onboarding for new client programmes.
- Ways of Working & Continuous Improvement - ensure Champion governance standards and PMO best practice across the delivery organization, support Inspect & Adapt workshops, track and drive closure of improvement actions, mentor and guide junior PMO resource where applicable, identify and implement tooling improvements.
What you will need to have:
- At least 7+ years in programme or portfolio management, with at least 3 years in a senior PMO or lead governance role.
- Proven track record on large-scale technology modernisation or platform migration programmes.
- Strong command of hybrid delivery: SAFe or scaled agile frameworks alongside traditional programme governance and controls.
- Hands-on experience managing multi-million pound programme budgets, cost forecasting, and financial reporting to executive level.
- Demonstrable experience managing third-party supplier compliance, contract oversight, and performance governance.
- Experience in governance facilitation — preparing and facilitating Steering Committee and Programme Board sessions at C-suite level.
- Be an expert in RAID management, critical path analysis, and multi-workstream scheduling.
- Strong reporting experience — advanced ability to synthesise complex delivery and financial data into clear executive narratives.
- Organised under ambiguity, commercially aware, trusted partner, data-driven; continuous improver.
What is nice to have:
- Experience in financial services technology delivery (issuer processing, payments, or lending platforms).
- Familiarity with PI Planning and SAFe ceremonies.
- Exposure to AI-augmented delivery models and capacity planning in hybrid human/AI teams.
- PMP, MSP, P3O, or SAFe certification (SPC or RTE).
Thank you for considering employment with Fiserv.
Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Senior / Lead PMO — Vision Next Programme in Basildon employer: Fiserv
At Fiserv, we pride ourselves on being a global leader in Fintech and payments, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a culture that values diversity and inclusion, ensuring that every team member can make a meaningful impact on a global scale. Join us in our vibrant location, where you will be part of a forward-thinking team dedicated to transforming the financial landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior / Lead PMO — Vision Next Programme in Basildon
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fiserv. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior / Lead PMO — Vision Next Programme in Basildon
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fiserv.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fiserv's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fiserv
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fiserv.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fiserv will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fiserv employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
