At a Glance
- Tasks: Lead and transform Clover UK, driving growth and market expansion in payments and commerce.
- Company: Join Fiserv, a global leader in Fintech and payments, making a real-world impact.
- Benefits: Competitive salary, diverse culture, and opportunities for professional development.
- Other info: Be part of a dynamic team with excellent career growth potential.
- Why this job: Shape the future of commerce for UK businesses and make a difference on a global scale.
- Qualifications: Proven leadership in fintech or related industries with strong commercial acumen.
The predicted salary is between 63000 - 77000 £ per year.
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
What does a successful General Manager, Clover UK do? At Fiserv, a successful General Manager, Clover UK leads, transforms, and scales one of our most strategically important growth businesses. This role combines the agility of a high-growth technology company with the scale, strength, and resources of a global leader in payments and financial technology.
As General Manager, Clover UK, you will lead one of the UK’s leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.
Operating with the backing of a global fintech leader and the pace of a high-growth technology company, you will shape the strategy, define the growth agenda, and lead the execution required to transform the business and deliver exceptional commercial results. Success in this role means driving sustainable growth, strengthening market leadership, and delivering long-term value for customers, employees, and shareholders.
What you will do:
- Lead the growth agenda
- Define and execute the strategic vision for Clover UK, accelerating growth, market share, and business performance
- Build and deliver ambitious plans that strengthen Clover’s position as a market leader in the UK SMB payments and commerce market
- Identify and capitalise on emerging market opportunities, competitive advantages, and new growth vectors
- Drive business transformation initiatives that improve scalability, performance, and competitive differentiation
- Contribute as a key member of the EMEA leadership team, influencing regional strategy and growth priorities
- Own commercial performance
- Hold full accountability for the Clover UK P&L and overall business performance
- Deliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadership
- Drive customer acquisition, retention, product adoption, and increased customer lifetime value
- Allocate investment effectively to maximise growth opportunities and long-term business value
- Build a culture of commercial excellence, accountability, and delivery
- Accelerate sales and market expansion
- Lead all revenue-generating functions across direct sales, partnerships, strategic channels, ISVs, and ISOs
- Expand Clover’s distribution footprint and increase penetration across target customer segments and vertical markets
- Develop high-impact go-to-market strategies that drive customer growth and increase adoption of Clover products and services
- Strengthen strategic partnerships and develop new routes to market that accelerate scale
- Drive product adoption and innovation
- Partner with Product, Technology, and Marketing teams to influence innovation and accelerate adoption of new solutions
- Ensure product roadmaps align closely with customer needs and commercial priorities
- Champion initiatives that enhance Clover’s competitive differentiation and market relevance
- Evaluate strategic growth opportunities, partnerships, and expansion initiatives
- Build high-performing teams
- Recruit, develop, and inspire exceptional leaders and teams
- Create a culture of ownership, performance, innovation, and continuous improvement
- Develop organisational capability and leadership depth to support future growth
- Lead change and transformation initiatives that improve business performance and employee engagement
- Represent Clover externally
- Act as the leading ambassador for Clover UK across customers, partners, and industry stakeholders
- Build strategic relationships that drive growth and strengthen Clover’s market position
- Represent the business at executive, customer, and industry forums
- Elevate Clover’s profile as the leading commerce and payments platform for UK SMBs
What you will need to have:
- Proven senior leadership experience in payments, fintech, commerce, SaaS, or a related technology-driven industry
- Strong track record of owning and delivering commercial growth, market expansion, and business transformation
- Experience leading revenue-generating teams across direct and indirect channels
- Strong commercial acumen with experience owning P&L and driving revenue and profitability performance
- Experience building and scaling high-performing teams and organisations
- Ability to define and execute growth strategies in a competitive and fast-moving market
- Strong stakeholder management and influencing skills across senior internal and external audiences
- Experience working cross-functionally with Product, Technology, Marketing, Sales, and Operations
- Strong customer and market orientation with the ability to shape strategy based on market opportunity and customer need
- Excellent communication and leadership skills, with the credibility to represent the business externally
What would be great to have:
- Experience in SMB payments, merchant acquiring, or commerce platforms
- Knowledge of UK payments and commerce market dynamics
- Experience working with ISVs, ISOs, strategic partners, and channel-led growth models
- Experience leading transformation or scale-up journeys within established businesses
- Familiarity with POS, software, value-added services, and merchant technology ecosystems
- Experience contributing to regional or international leadership agendas
Thank you for considering employment with Fiserv.
General Manager, Clover UK in Basildon employer: Fiserv
At Fiserv, we pride ourselves on being a global leader in Fintech and payments, offering our employees a dynamic work environment that fosters innovation and collaboration. As a Client Success Lead, you'll have the opportunity to make a significant impact on customer engagement and retention while benefiting from our commitment to professional growth and a diverse, inclusive culture. With access to cutting-edge tools and a focus on employee development, Fiserv is an excellent employer for those looking to thrive in a fast-paced, rewarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, Clover UK in Basildon
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fiserv. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace General Manager, Clover UK in Basildon
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fiserv.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fiserv's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fiserv
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fiserv.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fiserv will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fiserv employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
