At a Glance
- Tasks: Join a team providing top-notch Facilities Service Desk support to clients across the UK.
- Company: A leading provider of Facilities Infrastructure Services with a commitment to excellence.
- Benefits: Enjoy a competitive salary, pension scheme, free parking, and an electric car scheme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong communication skills and a helpful attitude are essential.
The predicted salary is between 27500 - 27500 £ per year.
Company Information
The purpose of the Company is to provide organisations with Facilities Infrastructure Services to support their core business activities, notably:
- Facilities Services
- Information Technology and Communication Services
- Energy Management Services
The business aim is to be considered “best-in-class” and “doing what we say”.
Main purpose of Job
To be part of a small team providing a Facilities Service Desk for all FISco Clients, across their UK estates. This involves direct telephone and email contact with the Customers, who will be located in a number of offices and warehouses throughout the country.
Description
- To communicate via telephone and email being both polite and helpful.
- To effectively chase updates from suppliers and customers.
- To manage and ensure completion of jobs within the given SLA.
- To manage scheduled tasks and book in with the relevant suppliers and customers.
- To run reports from the system when necessary.
- Utilise the CIMS software application and any other systems/applications deemed necessary to carry out the requirements of the job.
- Other ad-hoc duties, as required by your line manager.
Benefits
- Company Pension
- Free Parking
- Electric Car Scheme
Salary: £27-28k, full time
Service Desk Advisor in Winnersh employer: FISCO (UK) LIMITED
FISCO (UK) LIMITED is an excellent employer located in Wokingham, offering a supportive work culture that prioritises employee well-being and development. With competitive benefits such as a company pension, free parking, and an electric car scheme, employees are encouraged to thrive both personally and professionally. The Facilities Service Desk Specialist role provides a unique opportunity to engage with diverse teams across the UK, fostering growth and collaboration in a dynamic environment.
