Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage recovery audit projects and engage with suppliers to recover lost funds.
- Company: FISCAL Technologies delivers innovative financial risk management software, protecting over £1.3 trillion of spend globally.
- Benefits: Enjoy hybrid working, 25 days annual leave, health care plans, and fun employee events.
- Why this job: Join a dynamic team, make a real impact, and grow in a supportive, award-winning environment.
- Qualifications: Experience in recovery audits or finance; strong data analysis and relationship management skills required.
- Other info: We celebrate diversity and are committed to continuous learning and professional development.
The predicted salary is between 36000 - 60000 £ per year.
FISCAL Technologies offers world-class financial risk management software solutions that protect spend, significantly cut costs, and reduce supplier risk for organisations. With a 16-year proven track record, we deliver substantial ROI and payback to our customers within three months.
As a Services Consultant, you will play a vital role in delivering recovery audit projects from initial kick-off through to completion and handover. Working on behalf of customers, this role requires tactful engagement with their supplier base to recover lost funds. Strong data analysis skills are essential to effectively manage data, reporting, and billing processes.
What You'll Be Doing
- Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern)
- Work independently to manage customer relationships and recover targeted overpayments for ongoing projects
- Manage statement requests, responses and recoveries of missed credits, overpayments and other value
- Analyse, review and provide proof for VAT recoveries to satisfy customers to adjust and recover
- Deliver services projects from initial kick-off through to completion and handover
- Conduct ad-hoc data review projects for customers, analyzing data and summarizing results, key trends, and high-risk areas
- Provide clear progress reports and summaries regarding recoveries for multiple projects
- Anticipate problem accounts and escalate towards suitable solutions promptly
- Conduct detailed reconciliations on large accounts to confirm errors and compile recovery back-up
- Communicate effectively via Teams and email with suppliers and stakeholders
- Manage customer meetings weekly to review updates, next steps, and actions
- Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting
- Collaborate proactively with other departments to ensure seamless service delivery
We Are Looking For Someone With
- A proven track record of delivering recovery audit focused projects
- Accounts payable/receivable experience would also be applicable to the role, with a focus on credit control activity
- A finance graduate with some applicable experience may also be considered
Key Skills & Experience:
- Confidence dealing with complex issues with suppliers while protecting client interests
- Ability to manage challenging situations and work with stakeholders to resolve projects
- Strong reconciliation skills with excellent attention to detail
- Advanced proficiency in Microsoft Office applications, particularly Excel
- Experience with ERP systems and related software
- Ability to present to clients using PowerPoint and Word effectively
- Strong time management skills with ability to handle multiple projects simultaneously
- Experience building client relationships and managing expectations
- Professional demeanour suitable for client-facing activities
Personal Attributes:
- High level of integrity and discretion when handling sensitive financial information
- Commitment to continuous learning and professional development
- IT literate with ability to quickly learn new technologies and finance systems
- Strong understanding of managing customers throughout project deliveries
Why Join Us?
At FISCAL, you'll work with a talented team transforming ideas into innovative software solutions that address complex enterprise-scale challenges, protecting over £1.3 trillion of spend globally. Since our inception in 2008, operating in the 'Fintech' procure-to-pay risk space, FISCAL has grown to over 65 staff based in Reading, UK. You'll have the opportunity to make a significant impact, grow, be agile, collaborate, innovate, and enjoy your work. We believe in giving back, supporting our chosen charity, and organizing fun events for employees. Recognized multiple times as a great place to work, we are previous proud recipients of the Queen's Award for Innovation.
Additional Benefits
- Hybrid working policy, with a minimum of 3 days in the office (FTE 37.5 hours)
- 25 days Annual Leave plus 8 Bank Holidays
- Additional holiday purchase scheme
- Perkbox
- WPA cash back health care plan
- Employer pension contribution and life assurance
- Free hot/cold drinks, fruit and snacks
- Inclusive employee recognition scheme with monthly gift voucher prizes
- Free on-site parking
- Cycle to work scheme
Services Consultant employer: FISCAL Technologies
Contact Detail:
FISCAL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Consultant
✨Tip Number 1
Familiarise yourself with financial risk management software and recovery audit processes. Understanding the tools and methodologies used in this field will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the finance and audit sectors, especially those who have experience in recovery audits. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel. Being able to demonstrate your proficiency in managing and analysing data will be crucial for this role.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and resolving complex issues. Be ready with examples that showcase your problem-solving abilities and how you've successfully navigated challenging situations.
We think you need these skills to ace Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recovery audit projects, accounts payable/receivable, and data analysis. Use specific examples that demonstrate your skills in managing customer relationships and handling complex issues.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Services Consultant role at FISCAL Technologies. Mention how your background aligns with their needs, particularly your experience with financial risk management and your ability to deliver projects from start to finish.
Showcase Your Skills: Emphasise your strong reconciliation skills and advanced proficiency in Microsoft Excel. Provide examples of how you've used these skills in previous roles to manage data and reporting processes effectively.
Prepare for Potential Questions: Think about how you would handle challenging situations with suppliers and stakeholders. Be ready to discuss your problem-solving approach and provide examples of successful project deliveries in your past roles.
How to prepare for a job interview at FISCAL Technologies
✨Showcase Your Data Analysis Skills
As a Services Consultant, strong data analysis skills are crucial. Be prepared to discuss your experience with data management and how you've used these skills in previous roles. Bring examples of reports or analyses you've conducted that led to successful outcomes.
✨Demonstrate Your Client Relationship Management
This role requires managing customer relationships effectively. Share specific instances where you've successfully navigated challenging situations with clients or suppliers, highlighting your communication skills and ability to resolve issues.
✨Prepare for Technical Questions
Given the emphasis on Microsoft Office applications and ERP systems, brush up on your technical knowledge. Be ready to discuss your proficiency in Excel, PowerPoint, and any relevant software you've used, as well as how you’ve applied these tools in your work.
✨Exhibit Your Problem-Solving Abilities
The job involves anticipating problem accounts and finding solutions. Prepare to discuss past experiences where you've identified potential issues and the steps you took to address them. This will demonstrate your proactive approach and critical thinking skills.
