Recovery Audit Services Consultant
Recovery Audit Services Consultant

Recovery Audit Services Consultant

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage recovery audits, engage with suppliers, and analyse data to recover lost funds.
  • Company: FISCAL Technologies delivers innovative financial risk management solutions with a strong track record.
  • Benefits: Enjoy hybrid working, 25 days leave, health perks, and a fun, inclusive culture.
  • Why this job: Make a real impact in a growing fintech company while developing your skills and career.
  • Qualifications: Experience in recovery audits or accounts receivable, strong analytical and communication skills required.
  • Other info: Join a diverse team recognised as a great workplace, with opportunities for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

FISCAL Technologies offers world-class financial risk management software solutions that protect spend, significantly cut costs, and reduce supplier risk for organisations. With a 16-year proven track record, we deliver substantial ROI and payback to our customers within three months. 

As a Services Executive, you will play a vital role in delivering recovery audits from initial kick-off through to completion and handover. Working on behalf of customers, this role requires tactful engagement with their supplier base to recover lost funds across a range of clients. Strong organisations & data analysis skills are essential to effectively manage data, reporting, and billing processes. 

We Are Looking For Someone With 

Background – We're flexible for candidates with: 

  • A proven track record of delivering recovery audit projects – Driving value efficiently across multiple clients 
  • Accounts receivable (AR) experience would also be applicable to the role, with a focus on credit control activity

What You'll Be Doing 

  • Supporting and then owning elements across our recovery audit engagements with our clients
  • Work independently to manage customer relationships and recover targeted overpayments for ongoing projects 
  • Manage statement requests, responses and recoveries of missed credits, overpayments and other value 
  • Analyse, review and provide proof for VAT recoveries to satisfy customers to adjust and recover 
  • Deliver services projects from initial kick-off through to completion and handover 
  • Conduct ad-hoc data review projects for customers, analyzing data and summarizing results, key trends, and high-risk areas 
  • Provide clear progress reports and summaries regarding recoveries for multiple projects 
  • Anticipate problem accounts and escalate towards suitable solutions promptly 
  • Conduct detailed reconciliations on large accounts to confirm errors and compile recovery back-up 
  • Communicate effectively via Teams and email with suppliers and stakeholders 
  • Manage customer meetings weekly to review updates, next steps, and actions 
  • Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting 
  • Collaborate proactively with other departments to ensure seamless service delivery 
  • Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) 

Key Skills & Experience: 

  • Confidence dealing with complex issues with suppliers while protecting client interests 
  • Ability to manage challenging situations and work with stakeholders to resolve projects 
  • Strong reconciliation skills with excellent attention to detail 
  • Advanced proficiency in Microsoft Office applications, particularly Excel 
  • Experience with ERP systems and related software 
  • Ability to present to clients using PowerPoint and Word effectively 
  • Strong time management skills with ability to handle multiple projects simultaneously 
  • Experience building client relationships and managing expectations 
  • Professional demeanour suitable for client-facing activities 

Personal Attributes: 

  • High level of integrity and discretion when handling sensitive financial information 
  • Commitment to continuous learning and professional development 
  • IT literate with ability to quickly learn new technologies and finance systems 
  • Strong understanding of managing customers throughout project deliveries 

Why Join Us? 

At FISCAL, you'll work with a talented team transforming ideas into innovative software solutions that address complex enterprise-scale challenges, protecting over £1.3 trillion of spend globally. 

Since our inception in 2008, operating in the 'Fintech' procure-to-pay risk space, FISCAL has grown to over 65 staff based in Reading, UK. You'll have the opportunity to make a significant impact, grow, be agile, collaborate, innovate, and enjoy your work. 

We believe in giving back, supporting our chosen charity, and organizing fun events for employees. Recognized multiple times as a great place to work, we are previous proud recipients of the Queen's Award for Innovation. 

Additional Benefits 

It's an exciting time to join FISCAL as we are expanding, giving you an opportunity to stand out and grow with us. 

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to FISCAL is key to our success. We welcome people of different backgrounds, experiences, abilities, and perspectives. 

  • Hybrid working policy, with a minimum of 3 days in the office (FTE 37.5 hours) 
  • 25 days Annual Leave plus 8 Bank Holidays 
  • Additional holiday purchase scheme 
  • Perkbox 
  • WPA cash back health care plan 
  • Employer pension contribution and life assurance 
  • Free hot/cold drinks, fruit and snacks 
  • Inclusive employee recognition scheme with monthly gift voucher prizes 
  • Free on-site parking 
  • Cycle to work scheme 

Recovery Audit Services Consultant employer: FISCAL Technologies

FISCAL Technologies is an exceptional employer, offering a dynamic work environment in Reading where innovation meets collaboration. With a strong commitment to employee growth and a hybrid working model, we provide ample opportunities for professional development alongside competitive benefits such as generous annual leave, health care plans, and a vibrant workplace culture that values diversity and community engagement. Join us to make a meaningful impact while enjoying a supportive atmosphere that celebrates your contributions.
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Contact Detail:

FISCAL Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Audit Services Consultant

✨Tip Number 1

Familiarise yourself with recovery audit processes and methodologies. Understanding the nuances of how recovery audits work will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your data analysis skills, especially in Excel. Since strong analytical abilities are crucial for this position, being able to showcase your proficiency in handling large datasets can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the financial risk management sector. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.

✨Tip Number 4

Prepare to discuss your experience with client relationships and conflict resolution. This role requires tactful engagement with suppliers, so having examples ready that highlight your ability to manage challenging situations will be beneficial.

We think you need these skills to ace Recovery Audit Services Consultant

Recovery Audit Project Management
Accounts Receivable (AR) Experience
Data Analysis
Strong Reconciliation Skills
Attention to Detail
Advanced Proficiency in Microsoft Excel
Experience with ERP Systems
Client Relationship Management
Effective Communication Skills
Problem-Solving Skills
Time Management
Presentation Skills using PowerPoint and Word
Ability to Handle Multiple Projects Simultaneously
Integrity and Discretion in Handling Financial Information
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in recovery audits and accounts receivable. Use specific examples that demonstrate your ability to manage complex issues and deliver results.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your data analysis and reconciliation skills.

Showcase Your Technical Skills: Emphasise your proficiency in Microsoft Office, especially Excel, and any experience with ERP systems. Provide examples of how you've used these tools in previous roles to achieve success.

Prepare for Potential Questions: Think about how you would handle challenging situations with suppliers or clients. Be ready to discuss your problem-solving strategies and how you maintain professionalism in client-facing activities.

How to prepare for a job interview at FISCAL Technologies

✨Showcase Your Recovery Audit Experience

Make sure to highlight any previous experience you have with recovery audits. Discuss specific projects you've worked on, the challenges you faced, and how you successfully delivered results. This will demonstrate your capability to handle the responsibilities of the role.

✨Demonstrate Strong Analytical Skills

Prepare to discuss your data analysis skills, especially in relation to financial data. Be ready to provide examples of how you've used data to identify trends or issues in past roles, as this is crucial for managing recovery audits effectively.

✨Communicate Clearly and Confidently

Since the role involves engaging with clients and suppliers, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've managed client relationships and resolved complex issues.

✨Familiarise Yourself with Relevant Software

Brush up on your knowledge of Microsoft Excel and any ERP systems you've used. Being able to discuss your proficiency with these tools will show that you're prepared to handle the technical aspects of the job.

Recovery Audit Services Consultant
FISCAL Technologies
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