Value Consultancy Executive in Reading

Please note: this position is based at our HQ in Reading, United Kingdom – Full-time Hybrid Position

About the role

Large organisations pay thousands of supplier invoices every month, and some of that money goes out in error. Invoices get paid twice, credits go unused and supplier accounts drift out of line with the organisation’s own records.

FISCAL’s value consultancy team finds that money, recovers it for our customers and helps them stop it happening again. Our AI-native software identifies the risks, and our value consultants investigate and resolve them.

As a value consultancy executive, you’ll support an experienced value consultant on live customer projects. You’ll manage your own set of supplier accounts, work out what’s owed, contact suppliers to recover it and keep everyone up to date on progress. It’s a hands‑on role with plenty of supplier and customer contact.

What you'll be doing

Recovering money for customers

• Work through lists of incorrect or duplicate payments, and see each one through until the money is returned.
• Request statements from suppliers and follow up until you have them, starting with those most likely to owe money.
• Compare supplier statements with our customer’s records to confirm errors, and gather the evidence to support each claim.
• Speak to suppliers by phone and email, including on disputed or difficult claims, while protecting our customer’s relationships.
• Spot claims that are getting stuck early, and raise them with a suggested way forward.

Tracking and reporting

• Keep project trackers up to date, covering money recovered, amounts billed and overall progress.
• Produce clear, regular progress updates for your value consultant, the customer and the wider business.
• Keep accurate records of your work in our internal systems.

Working with customers

• Build good working relationships with the finance teams you work alongside.
• Support your value consultant on customer calls and meetings, and cover for them when needed.
• Explain findings and progress clearly to people who aren’t finance specialists.

Analysis and teamwork

• Use our software and Excel to analyse payment and supplier data, and help identify errors.
• Support customer services that run on a regular cycle, making sure each one is delivered on time.
• Work with colleagues across value consultancy, sales and customer teams to plan your workload and get the best results for customers.
• Suggest improvements to how we work, and share what works with the team.

What we're looking for

• Experience in accounts payable, accounts receivable, credit control or another finance operations role.
• A naturally analytical approach, and comfort working with large volumes of data.
• The ability to reconcile complex accounts, with excellent attention to detail.
• A confident, persistent phone manner and clear written communication.
• Good organisation, with the ability to manage several pieces of work at once.

It would also help to have

• Experience of recovering overpayments, reconciling supplier statements or managing supplier accounts.
• Hands‑on use of finance systems such as SAP, Oracle or Microsoft Dynamics.
• An understanding of how organisations buy and pay for goods and services, and the controls involved.
• Experience with data tools beyond Excel, such as Power BI or SQL.
• Progress towards a finance qualification such as AAT or CIMA.

About you

• You want to make a difference every day for our customers.
• You put customers first and take ownership of your work.
• You’re collaborative and adaptable, and enjoy being part of a team that gets things done.
• You’re curious, keen to learn and open to feedback.
• You’re bold enough to step outside your comfort zone, and open about what’s working and what isn’t.

How success is measured

• Money recovered for customers against project targets.
• How many suppliers provide the statements and information needed.
• Accuracy and timeliness of your reconciliations, evidence and reporting.
• How quickly claims move from being identified to being recovered.
• Feedback from your value consultant and from customers.

Why FISCAL?

Since 2007, FISCAL has helped public and private organisations protect their spend. Our AI-native purchase-to-pay risk management software, backed by expert consultancy, finds payment errors, fraud and supplier risk for finance teams to investigate and resolve. With over 250 implementations behind us, we now protect over £340bn each year.

We’re an equal opportunity employer and believe diverse teams, where everyone brings their whole self to work, are key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.

What we offer

• Hybrid working, with three days a week in our Reading office depending on where you’re based.
• Working hours of 9am to 5:30pm, Monday to Friday.
• 25 days’ holiday plus UK bank holidays, with additional paid days usually given over the Christmas closure.
• Pension contribution and death in service benefit after a three-month probation period.
• Company wellbeing scheme worth around £1,000 in benefits, which can extend to dependants under 18 living with you.

Want to know more about FISCAL Technologies?

We’d love to show you our solutions in action!