At a Glance
- Tasks: Support global financial platforms and ensure real-time data integrity for clients.
- Company: Join FIS, a forward-thinking leader in financial services technology.
- Benefits: Attractive salary, performance bonuses, private medical cover, and continuous training.
- Other info: Dynamic work environment with ample opportunities for professional growth.
- Why this job: Be part of an international team tackling exciting challenges in tech and finance.
- Qualifications: Experience with Windows Server, Incident Management, and strong communication skills.
The predicted salary is between 54000 - 66000 £ per year.
Are you curious, motivated, and forward-thinking?
At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. #LI-RB1 #LI-Hybrid
About the team
The Operations Support team acts as a global team that ensures the support and integrity of FIS's Market Map Realtime, Valdi Global Market Platforms and Protegent.
The team is also responsible for second level support implementation.
It drives internal implementation of projects and provide documentation.
Our products provide flexible, cost-efficient access to comprehensive, global, real-time and historical data, news and analytics in a lightweight application.
Helps firms quickly expand the data managed by integrating data from such vendors as S&P, Thomson Reuters, IDC and MSCI.
Our data integrity team works closely with our vendor partners to provide the cleanest data feed possible.
What you will be doing
You will join an international team (Tunisia, France, Switzerland, USA) to support the client's requests by:
- Supporting over 120 stock exchanges.
- Ensuring real time server monitoring, availability and low latency for Market Data Servers.
- Maintaining more than 850 customer accounts hosted on more than 200 servers.
- Ensure Advanced Technical support.
- Drive Platform enhancements Projects: 2 Data Centers, 3 HUBS, 350+ Windows/Linux Servers and 4500+ components.
- Plan/Deploy new releases.
- Participate in Incident Management activities and Handle High Severity Incidents.
What you bring
- Good knowledge of Windows Server.
- Good experience in Incident Management and ITIL Process.
- New technologies discovery/learning.
- Good communication/human relationship.
- Good English level (sprint reviews, presentation, ...).
Added bonus if you have
- MS Exchange Server knowledge.
- SQL Server knowledge.
What we offer you
- An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation....
- Attractive range of benefits including private medical cover, dental cover, and travel insurance.
- Continuous development through our diversified training across core financial, sales and FIS solutions.
- A modern, international work environment and a dedicated and motivated, supportive team.
- A broad range of professional development possibilities, resources and opportunities
- Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
- #pridepass
- #J-18808-Ljbffr
Senior Production Support Analyst employer: FIS
FIS is an exceptional employer that prioritises client success and employee growth, offering a dynamic work culture in the vibrant region of York and North Yorkshire. With competitive salaries, comprehensive benefits, and a commitment to professional development, FIS fosters long-term relationships not only with clients but also within its team, making it a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Production Support Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like FIS. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Production Support Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FIS.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on FIS's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at FIS
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FIS.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at FIS will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former FIS employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
