At a Glance
- Tasks: Manage and grow relationships with enterprise customers while driving adoption of our finance platform.
- Company: FIS is a leading fintech company transforming how the world pays, banks, and invests.
- Benefits: Enjoy a full-time role with opportunities for career growth and a diverse, inclusive work culture.
- Why this job: Join a dynamic team where your impact on fintech can be felt globally and make a real difference.
- Qualifications: Ideal candidates have experience in account management and a background in financial products or consulting.
- Other info: Open to applicants with relevant experience, even if they don't meet the typical 8+ years requirement.
The predicted salary is between 43200 - 72000 ยฃ per year.
Senior Account Manager – FIS Supply Chain Finance
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Senior Account Manager – FIS Supply Chain Finance
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Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor\’s Degree
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor\’s Degree
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If youโre ready to grow your career and make an impact in fintech, we have one question~ Are you FIS?
Your new role
This role will be responsible for selling the FIS Supply Chain Finance platform that enables financial institutions and corporates to automate and scale their working capital solutions.
What You\’ll Do
Account Management & Growth~
- Develop deep, long-term relationships with enterprise customers, serving as their primary point of contact
- Create and execute strategic account plans to drive adoption, retention, and expansion
- Identify upsell and cross-sell opportunities, collaborating with Sales, Customer Success, and Product teams
- Conduct regular business reviews with C-level executives and decision-makers to align our solutions with their business goals
Adoption & Retention
- Ensure customers achieve measurable ROI with our platform, proactively addressing challenges
- Act as a trusted advisor, providing insights and best practices to optimize product usage
- Work closely with Customer Success and Support teams to ensure high satisfaction and retention rates
Revenue & Renewals
- Own the end-to-end renewal process, negotiating multi-year contracts and pricing strategies
- Forecast revenue growth opportunities within assigned enterprise accounts
- Mitigate churn risk by identifying early warning signs and implementing retention strategies
Cross-functional Collaboration
- Partner with Sales, Marketing, and Product teams to influence roadmap decisions based on customer feedback
- Collaborate with Professional Services to drive seamless customer implementations
- Represent the voice of the customer internally to advocate for their needs and ensure long-term
Who You Are
- Deep industry experience in Trade Finance or similar financial products
- Proven track record in account management; developing and growing an existing portfolio
- Strong executive presence with the ability to influence C-level stakeholders
- Experience in complex deal negotiation, contract management, and revenue forecasting
- Excellent analytical, communication, and problem-solving skills
- Proficiency in CRM and customer success platforms (Salesforce, Gainsight, etc.)
- As a guide a Senior Account Manager typically has 8+ years of professional experience but we will consider applications from individuals who have relevant experience with less than this
In addition to the above, you will be a great fit for the role if you have the below~
- Background in strategic consulting or enterprise solutions selling
- Proven track record of managing banking clients on a global scale
- Previous experience managing Fortune 500 or global enterprise accounts
- Experience in enterprise account management, customer success, or sales within a SaaS company.
- Familiarity with enterprise SaaS metrics like NRR, GRR, LTV, and CAC
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
IT Services and IT Consulting and Financial Services
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Senior Account Manager - FIS Supply Chain Finance employer: FIS
Contact Detail:
FIS Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Senior Account Manager - FIS Supply Chain Finance
โจTip Number 1
Network with professionals in the fintech and supply chain finance sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or clients who can provide insights into FIS and its culture.
โจTip Number 2
Familiarise yourself with FIS's Supply Chain Finance platform and its key features. Understanding how it benefits financial institutions and corporates will help you articulate your value during interviews.
โจTip Number 3
Prepare to discuss your experience with C-level stakeholders and complex deal negotiations. Highlight specific examples where you've successfully influenced decision-makers and driven account growth.
โจTip Number 4
Showcase your analytical skills by being ready to discuss metrics like NRR, GRR, LTV, and CAC. Demonstrating your understanding of these concepts will set you apart as a candidate who can contribute to FIS's success.
We think you need these skills to ace Senior Account Manager - FIS Supply Chain Finance
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in Trade Finance or similar financial products. Use specific examples that demonstrate your ability to develop and grow client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with FIS's goals, especially in automating and scaling working capital solutions.
Highlight Key Skills: Emphasise your skills in complex deal negotiation, contract management, and revenue forecasting. Include any experience with CRM platforms like Salesforce, as this is crucial for the role.
Showcase Your Achievements: Quantify your achievements in previous roles, such as revenue growth percentages or successful account expansions. This will help illustrate your impact and effectiveness as an account manager.
How to prepare for a job interview at FIS
โจKnow Your Product Inside Out
As a Senior Account Manager for FIS Supply Chain Finance, it's crucial to have an in-depth understanding of the platform you'll be selling. Familiarise yourself with its features, benefits, and how it stands out from competitors. This knowledge will help you answer questions confidently and demonstrate your expertise.
โจPrepare for Executive-Level Conversations
Given that you'll be interacting with C-level executives, practice articulating your value proposition clearly and succinctly. Prepare to discuss how FIS's solutions can align with their business goals and drive measurable ROI. Tailor your examples to showcase your experience in managing high-stakes relationships.
โจShowcase Your Analytical Skills
Highlight your ability to analyse data and derive insights during the interview. Be ready to discuss metrics like NRR, GRR, LTV, and CAC, as these are essential in demonstrating your understanding of customer success and account management in a SaaS environment.
โจDemonstrate Cross-Functional Collaboration
FIS values teamwork across departments. Prepare examples of how you've successfully collaborated with sales, marketing, and product teams in the past. Emphasise your role in influencing decisions based on customer feedback and how this has led to successful outcomes.