At a Glance
- Tasks: Support HR operations and manage employee data changes in a fast-paced fintech environment.
- Company: Join FIS, a leading fintech company with a diverse and inclusive culture.
- Benefits: Enjoy competitive salary, professional growth tools, and a supportive work environment.
- Other info: Collaborative team atmosphere with opportunities for continuous improvement.
- Why this job: Make a real impact in HR while advancing your career in the fintech industry.
- Qualifications: At least one year of HR experience; Workday knowledge is a plus.
The predicted salary is between 27000 - 33000 £ per year.
*** 12 Month Fixed Term Contract ***
As the world works and lives faster, FIS is leading the way.
Our fintech solutions touch nearly every market, company and person on the planet.
Our teams are inclusive and diverse.
Our colleagues work together and celebrate together.
If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role
You will assist in Human Resources (HR) operational processes within the organization.
They will support HR operations, ensuring alignment with day-to-day goals and regulatory requirements.
This position provides oversight of HR policies and procedures ensuring compliance with local and state employment laws, regulations, and industry standards.
About the team
The HR Hub is a collaborative team within our global HR function, providing specialist support for complex HR queries and escalations.
We work together to deliver accurate, consistent and high-quality HR support, while continually looking for ways to improve our processes and the colleague experience.
What you’ll be doing
- Oversees and transacts all employee data changes and updates.
Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, absence management, compliance, records management, and retention.
- Provides support to employees and managers for transaction processing and life cycle event management in the system’s self-service function. (e. g. transfers, promotions, employment separations, etc.).
- Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues.
- Ensures data quality and follows global data standards, run ad-hoc reports to assist in this task.
- Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
- Ensures delivery against established service level agreements (SLAs) and people systems delivery (PSD) metrics.
- Cultivates networks across a variety of functions and locations with the organization.
What you bring
- Previous HR experience at least one year, ideally within an HR operations or shared-services environment.
- Workday knowledge is preferred, but not essential as training can be provided.
- Collaborative team player who supports colleagues and shares knowledge.
- Strong attention to detail, with a focus on accuracy and quality.
- Excellent customer service skills and a colleague-first approach.
- Clear communication with colleagues and managers.
- Ownership and problem-solving, seeing queries through to resolution.
- Sound judgement and discretion when handling sensitive information.
- Adaptability and a continuous improvement mindset, always looking for better ways of working.
What we offer you
- At FIS, we hire the best. In return, you receive exceptional benefits including:
- Opportunities to innovate in fintech
- Tools for personal and professional growth Inclusive and diverse work environment
- Resources to invest in your community
- Competitive salary and benefits
- Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
- #pridepass
HR Shared Services Administrator - 12 Month FTC in London employer: FIS
FIS is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working alongside a talented team in the fast-paced financial technology sector. With a commitment to excellence and a supportive environment, FIS empowers its employees to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land HR Shared Services Administrator - 12 Month FTC in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at FIS and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Shared Services Administrator - 12 Month FTC in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at FIS. So, don’t be shy about laying it all out there!
How to prepare for a job interview at FIS
✨Showcase Your Adaptability
Given that this is a temporary HR role at FIS, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that FIS uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at FIS.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at FIS.
