FIS is seeking an Technical Product Support Operations and Application Support Analyst to join the CX team in the UK. You will support a global SCF platform, monitor operations, perform configuration changes, and collaborate with cross-functional teams to rollout to new customers.
You will triage tickets, analyse data, monitor health with tools such as DataDog and ActiveBatch, and provide coverage across shifts from 6am to 11pm in a fast-paced, collaborative environment.
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Hybrid Global Product Support Engineer II – SCF Platform employer: FIS Management Services
FIS Management Services is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of AI-driven banking solutions. Employees benefit from comprehensive growth opportunities, mentorship from industry leaders, and the chance to work on cutting-edge technology that impacts Tier-1 institutions globally. Located in a vibrant tech hub, the company promotes a healthy work-life balance and provides competitive benefits, making it an ideal place for talented professionals seeking meaningful and rewarding careers.
