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- Tasks: Provide critical support to clients and resolve complex technical issues.
- Company: Leading financial technology company based in London.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in client support.
- Qualifications: 3-5 years of application support experience and strong SQL skills.
- Other info: Shift work required to ensure 24/7 client support.
The predicted salary is between 36000 - 60000 £ per year.
A financial technology company in London is seeking an Application Support Analyst. You will provide critical support to clients, resolve complex technical issues, and monitor system health.
The ideal candidate has 3-5 years of experience in application support and strong technical skills, particularly in SQL and RDBMS. This role involves shift work, ensuring comprehensive client support at all hours.
Senior 2nd/3rd Line Application Support Analyst in City of London employer: FIS. Empowering the Financial World
Contact Detail:
FIS. Empowering the Financial World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 2nd/3rd Line Application Support Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial tech space and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your SQL and RDBMS skills, and be ready to tackle real-world scenarios. We recommend practising with sample questions to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved complex issues in the past. This will demonstrate your ability to handle the challenges of a Senior Application Support Analyst.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior 2nd/3rd Line Application Support Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, especially with SQL and RDBMS. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've resolved complex technical issues. We’re looking for candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at FIS. Empowering the Financial World
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and RDBMS skills before the interview. Be ready to discuss specific technical issues you've resolved in the past, as this will show your depth of knowledge and experience in application support.
✨Understand the Company’s Products
Research the financial technology company and its products thoroughly. Knowing how their systems work and the common issues clients face will help you demonstrate your proactive approach and genuine interest in the role.
✨Prepare for Shift Work Questions
Since this role involves shift work, be prepared to discuss your flexibility and experience with working outside of standard hours. Highlight any previous roles where you managed similar schedules effectively.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of complex technical issues you've tackled. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the problem and what the outcome was.
