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For Companies At a Glance
- Tasks: Lead complex client projects and provide expert guidance in financial services.
- Company: Join FIS, a forward-thinking leader in financial technology.
- Benefits: Competitive salary, professional development, and a vibrant international work environment.
- Other info: Opportunities for mentorship and career growth in a collaborative team.
- Why this job: Make a real impact while working on challenging issues in fintech.
- Qualifications: 8+ years in financial services with strong client management skills.
The predicted salary is between 70000 - 90000 ÂŁ per year.
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the role
The Client Advisor is a highly experienced professional, responsible for supporting and/or leading the delivery of complex client engagements and acting as a trusted advisor to clients. Oversee work on behalf of the client, covering all aspects of BAU system support, project analysis, launches and conversion implementations.
The role provides strategic direction, delivery leadership, and subject‑matter expertise across high‑value or high‑risk engagements, while also contributing to the development of team capability, delivery excellence, and commercial growth. This role operates with a high degree of autonomy and influence, shaping client outcomes with knowledge, experience and applying best practices for internal, client and partner systems.
Key Responsibilities
- Support / Lead the delivery of complex, multi‑workstream client engagements, ensuring outcomes are delivered on time, within scope, and to agreed quality standards
- Act as a client‑facing advisor, building trusted relationships with executive‑level stakeholders
- Provide expert guidance across Total Issuing Solutions offerings and delivery methodologies
- Identify and manage delivery risks, issues, and dependencies, escalating appropriately and driving resolution
- Mentor and coach consultants and senior consultants, supporting capability development and knowledge sharing
- Contribute to solution design, scoping, and to pre‑sales activity and client proposals and execute deliverables as defined by a Statement of Work (SOW)
- Establish and maintain a strong partnership with the client, may include senior leadership
- Understand the clients internal infrastructure, as it relates to a specific SOW
- Guide the client through change processes and eliminating barriers and mitigating risks where possible
- Identify training / knowledge transfer needs for the client throughout SOW execution
- Drive continuous improvement by contributing to delivery standards, tools, and best practices
- Collaborate effectively with internal stakeholders including Sales, Product, Technology, and Client Management
Key Accountabilities
- Successful delivery of high‑complexity, high‑value client engagements
- High levels of client satisfaction and long‑term client retention
- Consistent demonstration of delivery and professional credibility
- Contribution to commercial objectives through execution of SOW
Skills & Experience
Essential
- Broad expertise and/or specialised knowledge in FIS Total Issuing Systems and ability to use skills to contribute to development of company / client objectives
- Proven experience in ownership of a function, account or matrix management responsibility
- Proven track record of working on complex client engagements and/or issues with senior stakeholders
- Strong delivery, problem‑solving, and decision‑making skills
- Excellent client‑facing communication and stakeholder management abilities
- Experience working in matrixed, global, or fast‑paced environments
- Creates formal networks involving coordination among groups both internally and externally
- Ability to operate independently with a high degree of accountability
Desirable
- Experience within payments, fintech, financial services, or regulated environments
- Prior experience supporting pre‑sales or solution design activities
- Experience contributing to development or delivery optimisation initiatives
- Informal or formal leadership experience (coaching, mentoring, or leading workstreams)
Qualifications
- Degree‑level education or equivalent professional experience
- Typically, a minimum of 8 years industry / TIS system specific experience required
What we offer you
- A modern, international work environment and a dedicated and motivated team
- A broad range of professional education and personal development possibilities – FIS is your final career step!
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
- The chance to work on some of the most challenging, relevant issues in financial services & technology
Senior Lead Consultant - Professional Services employer: FIS Capital Markets
Contact Detail:
FIS Capital Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lead Consultant - Professional Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at FIS or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching FIS and its Total Issuing Solutions. Understand their challenges and think about how your experience can help solve them. This will show you're not just another candidate but someone who genuinely cares.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Senior Lead Consultant. Highlight your experience in managing complex client engagements and building relationships with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at FIS.
We think you need these skills to ace Senior Lead Consultant - Professional Services
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! Share examples of how you've tackled complex problems or engaged with new technologies. We love seeing candidates who are eager to learn and grow.
Tailor Your Experience: Make sure to highlight your relevant experience in financial services and technology. Use specific examples that align with the job description, especially around client engagement and delivery leadership. This helps us see how you fit into our team!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. A bit of fun in your writing can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FIS Capital Markets
✨Know Your Stuff
Make sure you have a solid understanding of FIS Total Issuing Systems and the financial services landscape. Brush up on your knowledge about the company’s offerings and how they relate to the role. This will help you speak confidently and demonstrate your expertise during the interview.
✨Build Rapport with Stakeholders
Since this role involves client-facing responsibilities, practice building rapport with different types of stakeholders. Think about how you can establish trust and communicate effectively with executive-level clients. Role-play scenarios with a friend to get comfortable with these interactions.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you successfully navigated complex client engagements or resolved issues. Highlight your decision-making process and the impact of your solutions. This will show that you can handle the high-stakes environment of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, project expectations, and the company culture. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.