At a Glance
- Tasks: Lead projects in commercial lending, translating client needs into tech solutions.
- Company: Join FIS, the global leader in financial technology solutions.
- Benefits: Enjoy competitive salary, continuous learning, and a collaborative work culture.
- Other info: Dynamic environment with opportunities for growth and travel.
- Why this job: Shape the future of fintech while making a real impact on clients' success.
- Qualifications: Experience in commercial lending and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
FIS is the world’s largest provider of financial technology solutions, powering over $9 trillion in transactions annually across 130+ countries. With 55,000+ passionate employees, we deliver cutting-edge software, services, and consulting for banking, payments, asset management, and compliance.
Join our dynamic Professional Services team as a Commercial Lending Consultant, where you'll play a pivotal role in implementing our Commercial Loan Servicing (CLS) solution. This tool supports banks in managing the full lifecycle of commercial loans—from origination to servicing.
You’ll work directly with clients to translate business needs into system specifications, configure solutions, support testing, and ensure successful delivery. Your expertise in CLS and commercial lending products will be key to guiding clients through best practices and ensuring seamless adoption.
What you will be doing:
- Works individually or within a team on technology business consulting projects to meet specific client requirements.
- Serves as liaison between end-users and consultants during consulting projects.
- Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
- Defines product scope, objectives and requirements. Defining specifications and data models for product development and testing.
- Creates detailed specifications from which programs will be written.
- Analyses marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyses system impacts on other systems and procedures.
- Devises and/or modifies processes and procedures to achieve greater efficiency and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.
- Assesses available technologies and recommends solutions to consulting team.
- Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
- Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.
- Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
- Consults directly with clients and may travel to client site.
- Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.
- May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
- May serve as pre-sales support specialist when needed.
- Other related duties assigned as needed.
What You’ll Bring:
- Proven experience with CLS and commercial lending servicing products.
- Background in finance, banking, or accounting.
- Strong communication skills across technical and non-technical audiences.
- Analytical mindset with excellent problem-solving and time management.
- Ability to manage multiple priorities and meet deadlines.
- Willingness to travel (up to 30%).
General Knowledge, Skills and Abilities:
- In-depth knowledge of FIS products and services and financial services industry.
- Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies.
- Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology.
- Knowledge of application architecture.
- Proficiency in quality management methods, tools and technologies.
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
- Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills.
- Ability to persuade and influence others on the best approach to take.
- Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.
- Is resourceful and proactive in gathering information and sharing ideas.
What we offer you:
A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Professional Services Consultant Lead employer: FIS Capital Markets
FIS is an exceptional employer, offering a vibrant and collaborative work culture that empowers employees to shape the future of fintech. With a strong commitment to continuous learning and development, employees have ample opportunities for growth while enjoying competitive salaries and benefits. Located in a dynamic industry, FIS provides a unique chance to work on cutting-edge technology solutions that impact financial services globally.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Consultant Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FIS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding FIS's products and services inside out. Show us that you know how our Commercial Loan Servicing solution works and how it benefits clients. This will impress the hiring team!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios related to commercial lending during interviews. We love candidates who can think on their feet and come up with practical solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the FIS family.
We think you need these skills to ace Professional Services Consultant Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Professional Services Consultant Lead role. Highlight your experience with CLS and commercial lending products, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background in finance or banking makes you a great fit for our team at FIS.
Showcase Your Communication Skills:Since this role involves liaising with clients and translating their needs, be sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your ideas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at FIS Capital Markets
✨Know Your CLS Inside Out
Make sure you have a solid understanding of Commercial Loan Servicing (CLS) and its applications. Brush up on the key features, benefits, and challenges of CLS solutions, as well as how they fit into the broader financial technology landscape. This will help you confidently discuss your expertise and how it can benefit the company.
✨Showcase Your Communication Skills
As a Professional Services Consultant Lead, you'll need to communicate effectively with both technical and non-technical audiences. Prepare examples of how you've successfully bridged the gap between these groups in past roles. Practising clear and concise explanations of complex concepts will demonstrate your ability to liaise effectively with clients.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and problem-solving skills. Think of specific instances where you've tackled complex issues related to commercial lending or technology consulting. Be ready to walk through your thought process and the steps you took to arrive at a solution, showcasing your resourcefulness and proactive approach.
✨Research FIS and Its Products
Familiarise yourself with FIS's offerings and recent developments in the fintech space. Understanding their products and services will not only help you answer questions more effectively but also allow you to ask insightful questions about the company's direction and how you can contribute to its success.
