At a Glance
- Tasks: Provide top-notch customer support and enhance SWIFT platforms with automation.
- Company: Join a leading tech company with a diverse and collaborative culture.
- Benefits: Enjoy a competitive salary, flexible work environment, and personal development resources.
- Other info: Be part of a dynamic team that values creativity and community involvement.
- Why this job: Make a real impact by supporting international clients and improving critical infrastructure.
- Qualifications: 5+ years of experience with SWIFT software and strong scripting skills.
The predicted salary is between 60000 - 80000 £ per year.
As a SWIFT Technical Consultant, you will collaborate with international clients to deliver exceptional customer support, especially when advanced troubleshooting is needed. You’ll work closely with the Operations team to help maintain and enhance SWIFT’s high-performance platforms. Additionally, your responsibilities include participating in a monthly on-call rotation and handling complex customer onboarding projects.
The team supports hundreds of customers using the service, with excellence. The team operates critical infrastructure running 24/7 over multiple sites. Engineer lead software provides SWIFT applications expertise both internally and externally.
What you will be doing:
- Level 3 customer support and monthly on‑call rotation.
- Involved in service improvements, evolutions, and upgrades of the platform.
- Improving the platform with automation.
- Managing customer onboarding projects.
What you will need:
- Knowledge of SWIFT general concepts and messaging protocols.
- Strong experience with SWIFT Alliance software suite (Access, Gateway).
- +5 years of experience.
- Experience with OS administration (Linux or Windows).
- Experience with scripting languages (OS shell, Python) and/or automation tools (Ansible, Jenkins).
- High level of autonomy.
- Advanced English speaker, optionally French speaker.
What we offer you:
- Flexible and creative work environment.
- Diverse and collaborative atmosphere.
- Professional and personal development resources.
- Opportunities to volunteer and support charities.
- Competitive salary and benefits.
SWIFT Technical Consultant employer: FIS Capital Markets UK Limited
As a SWIFT Technical Consultant, you will thrive in a flexible and creative work environment that champions diversity and collaboration. Our commitment to professional and personal development ensures that you have access to resources that foster growth, while our competitive salary and benefits package reflects our dedication to rewarding your expertise. Join us in supporting hundreds of clients globally, where your contributions will make a meaningful impact in maintaining and enhancing critical financial infrastructure.
Contact Details:
FIS Capital Markets UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SWIFT Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SWIFT or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with SWIFT Alliance software and any automation projects you've tackled. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky technical questions by brushing up on your knowledge of SWIFT messaging protocols and OS administration. Mock interviews can help you feel more confident.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows initiative and enthusiasm, which we really appreciate!
We think you need these skills to ace SWIFT Technical Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with SWIFT and any relevant software. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal.
Show Off Your Problem-Solving Skills:As a SWIFT Technical Consultant, troubleshooting is key. In your application, share examples of how you've tackled complex issues in the past. We love seeing your thought process in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at FIS Capital Markets UK Limited
✨Know Your SWIFT Inside Out
Make sure you brush up on your knowledge of SWIFT general concepts and messaging protocols. Familiarise yourself with the SWIFT Alliance software suite, as well as any recent updates or changes. This will show that you're not just a candidate, but someone who genuinely understands the tools and systems they'll be working with.
✨Showcase Your Troubleshooting Skills
Since the role involves advanced troubleshooting, prepare to discuss specific examples where you've successfully resolved complex issues. Think about the steps you took, the tools you used, and how you communicated with clients during the process. This will demonstrate your problem-solving abilities and customer support experience.
✨Highlight Your Automation Experience
With a focus on improving the platform through automation, be ready to talk about your experience with scripting languages like Python or automation tools such as Ansible and Jenkins. Share any projects where you've implemented automation solutions and the impact they had on efficiency or service quality.
✨Prepare for the On-Call Rotation
Since you'll be part of a monthly on-call rotation, it's important to convey your readiness for this responsibility. Discuss your approach to managing stress and maintaining high performance under pressure. You might also want to share any previous experiences in similar roles to reassure them of your capability.
