At a Glance
- Tasks: Provide top-notch support and enhance SWIFT platforms for international clients.
- Company: Join a leading tech firm with a focus on innovation and collaboration.
- Benefits: Enjoy a flexible work environment, competitive salary, and personal development resources.
- Other info: Be part of a diverse team that values creativity and community involvement.
- Why this job: Make a real impact by solving complex problems and improving customer experiences.
- Qualifications: 5+ years in SWIFT, strong OS skills, and scripting experience required.
The predicted salary is between 60000 - 80000 £ per year.
As a SWIFT Technical Consultant, you will collaborate with international clients to deliver exceptional customer support, especially when advanced troubleshooting is needed. You’ll work closely with the Operations team to help maintain and enhance SWIFT’s high-performance platforms. Additionally, your responsibilities include participating in a monthly on-call rotation and handling complex customer onboarding projects.
The team supports hundreds of customers using the service, with excellence. The team operates critical infrastructure running 24/7 over multiple sites. Engineer lead software provides SWIFT applications expertise both internally and externally.
What you will be doing:
- Level 3 customer support and monthly on‑call rotation.
- Involved in service improvements, evolutions, and upgrades of the platform.
- Improving the platform with automation.
- Managing customer onboarding projects.
What you will need:
- Knowledge of SWIFT general concepts and messaging protocols.
- Strong experience with SWIFT Alliance software suite (Access, Gateway).
- +5 years of experience.
- Experience with OS administration (Linux or Windows).
- Experience with scripting languages (OS shell, Python) and/or automation tools (Ansible, Jenkins).
- High level of autonomy.
- Advanced English speaker, optionally French speaker.
What we offer you:
- Flexible and creative work environment.
- Diverse and collaborative atmosphere.
- Professional and personal development resources.
- Opportunities to volunteer and support charities.
- Competitive salary and benefits.
SWIFT Technical Consultant in London employer: FIS Capital Markets UK Limited
As a SWIFT Technical Consultant, you will thrive in a flexible and creative work environment that champions diversity and collaboration. Our commitment to professional and personal development ensures that you have access to resources that foster growth, while our competitive salary and benefits package reflects our appreciation for your expertise. Join us in supporting international clients and enhancing critical infrastructure, all while making a meaningful impact in the financial services sector.
Contact Details:
FIS Capital Markets UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SWIFT Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SWIFT or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Since you’ll be dealing with SWIFT Alliance software and troubleshooting, practice explaining complex concepts clearly. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace SWIFT Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with SWIFT and any relevant software. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Showcase Your Problem-Solving Skills:As a SWIFT Technical Consultant, troubleshooting is key. In your application, share examples of how you've tackled complex issues in the past. We love to see your thought process in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FIS Capital Markets UK Limited
✨Know Your SWIFT Inside Out
Make sure you brush up on your knowledge of SWIFT general concepts and messaging protocols. Familiarise yourself with the SWIFT Alliance software suite, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of how you've handled complex customer support issues in the past. Highlight your experience with Level 3 support and any advanced troubleshooting you've done, as this will show your capability to manage high-pressure situations.
✨Demonstrate Your Automation Know-How
Since improving the platform with automation is part of the role, be ready to talk about your experience with scripting languages like Python or automation tools such as Ansible and Jenkins. Share any projects where you've successfully implemented automation to enhance efficiency.
✨Be Ready for On-Call Scenarios
As the role involves a monthly on-call rotation, think about how you would handle being on-call. Prepare to discuss your approach to managing time-sensitive issues and how you ensure customer satisfaction even under pressure.
