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For Companies At a Glance
- Tasks: Become a tech guru, showcasing our platform to potential clients and solving their unique challenges.
- Company: Join Firstup, a leader in enhancing employee experiences for Fortune 100 companies worldwide.
- Benefits: Enjoy remote work, excellent PTO, health benefits, and a supportive leadership team focused on your growth.
- Why this job: Make a real impact in a dynamic environment where your ideas are valued and innovation thrives.
- Qualifications: 7+ years in client-facing roles with a passion for technology and strong communication skills required.
- Other info: Opportunity to travel up to 25% and collaborate with brilliant minds in a fast-paced industry.
The predicted salary is between 43200 - 72000 £ per year.
Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent.
Our Values
- Every employee is an owner with responsibility and credit for our progress.
- Leadership is in our build and we see change as a catalyst for improvement.
- We win as a team, committed to help our coworkers and customers thrive.
Responsibilities
- Act as a functional and technical subject matter expert on the Firstup platform.
- Evangelize all aspects of platform technology: infrastructure, security, reliability, functionality, ease of setup, flexibility of integration options.
- Have in depth knowledge of customer implementations, technical operations, features, and roadmap.
- Discover the existing tech stack of prospective customers and their business needs and identify the best solution to enable them on the Firstup platform.
- Configure and deliver custom demo instances and integrations.
- Conduct technical demonstrations of the platform - these could be on-site, via video conferences or at field events.
- Contribute to and maintain a showcase of Firstup solutions.
- Document and share best practices with other Solutions Consultants to improve the efficiency and effectiveness of the team.
- Build relationships at all levels of technical resources within prospective customers.
- Support RFI / RFP process, security and contract reviews.
- Work with internal product teams to understand the roadmap as well as help influence upcoming functionality.
- Collaborate with and support marketing activities including briefings, conferences, and trade shows.
Minimum Qualifications
- 7+ years in Client facing roles: Pre-Sales Engineer, Solutions Engineer, Solution Architect, Solutions Consultant, or similar.
- Must have experience with Enterprise SaaS applications software/solutions.
- Distinct passion for technology and curiosity to understand the marketing and communications technology landscape and technical integrations.
- Familiarity with API, Authentication, integration concepts.
- Familiarity with data and privacy laws such as GDPR and CCPA for SaaS companies.
- Demonstrable verbal and written communication skills, especially in communicating complex technical conversations to a non-technical audience and handling customer questions and objections.
- Problem-solver mentality with the ability to address matters proactively, come up with creative solutions, implement feedback, and plan for the future.
- Great team player with strong team and cross-departmental collaboration skills.
- Proven ability to manage multiple projects simultaneously while maintaining attention to detail and organization.
- Highly self-motivated towards personal and professional excellence.
- Enthusiastic, proactive, positive-minded, customer focused, and service-oriented.
- Ability to travel up to 25%.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Pre-Sales Solutions Consultant (London, England) employer: Firstup
Contact Detail:
Firstup Recruiting Team
accessibility@talentify.io
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Sales Solutions Consultant (London, England)
✨Tip Number 1
Familiarise yourself with the Firstup platform and its features. Understanding the technology and how it integrates with existing systems will help you speak confidently during interviews and demonstrate your expertise.
✨Tip Number 2
Network with current employees or industry professionals who have experience in pre-sales roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences with enterprise SaaS applications. Be ready to share specific examples of how you've successfully engaged clients and solved their technical challenges.
✨Tip Number 4
Stay updated on the latest trends in workforce communications and technology. Being knowledgeable about current market developments will show your passion for the field and your commitment to helping improve employee experiences.
We think you need these skills to ace Pre-Sales Solutions Consultant (London, England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in Pre-Sales or Solutions Consulting. Emphasise your familiarity with Enterprise SaaS applications and any technical skills that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and your understanding of the marketing and communications landscape. Use specific examples from your past experiences to demonstrate how you can contribute to Firstup's mission.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, consider including a brief section in your application that illustrates your ability to explain complex technical concepts to non-technical audiences.
Highlight Problem-Solving Abilities: Provide examples in your application that showcase your problem-solving mentality. Discuss situations where you've proactively addressed challenges and implemented creative solutions, as this aligns with the company's values.
How to prepare for a job interview at Firstup
✨Know the Platform Inside Out
As a Pre-Sales Solutions Consultant, it's crucial to have a deep understanding of the Firstup platform. Familiarise yourself with its features, functionalities, and technical aspects so you can confidently discuss how it meets customer needs during the interview.
✨Showcase Your Communication Skills
Demonstrate your ability to explain complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with non-technical audiences in the past, as this is key for the role.
✨Prepare for Technical Demonstrations
Be ready to discuss how you would conduct technical demonstrations of the platform. Think about how you would tailor these demos to different audiences and be prepared to answer any questions that may arise.
✨Understand Customer Needs
Research common challenges faced by prospective customers in the employee experience and communications space. Be prepared to discuss how you would identify their needs and propose tailored solutions using the Firstup platform.
