At a Glance
- Tasks: Manage retail operations and ensure top-notch product presentation and promotions.
- Company: Join a leading VAPE BRAND with a strong presence in the market.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Full-time role in Glasgow with a dynamic work environment.
- Why this job: Be the face of the brand and build lasting relationships with clients.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
As the Retail Manager, you will be the face of VAPE BRAND in the field, working directly with our wholesale partners at their warehouses and retail points of sale. You will ensure our products are perfectly presented, our promotions are executed flawlessly, and our client relationships stay stronger than ever. This is a full-time, on-site role based in Glasgow.
Working Hours: 10:00 – 19:00 (including lunch break)
Key Responsibilities:
- Customer Support: Provide daily on-site support at wholesale partners’ warehouse and retail locations, ensuring excellent product display and promotion execution.
- Client Relationship Management: Visit clients regularly to understand their needs, maintain long-term partnerships, and drive customer satisfaction.
- Problem Solving: Act as the first point of contact for client issues, quickly coordinating with internal teams to resolve product, logistics, or sales concerns.
- Market Intelligence: Monitor market trends, track competitor activity, and deliver actionable insights to support sales strategy.
- Sales Optimisation: Help clients manage their inventory to keep stock levels healthy and the full SKU range available.
Retail Manager （E-Cigarette） employer: Firstunion
At VAPE BRAND, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Glasgow. Our culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to excellence, we ensure that our team members are equipped with the tools and support they need to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager （E-Cigarette）
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Retail Manager gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in customer support and client relationship management. Share specific examples of how you've solved problems and improved sales in previous roles.
✨Tip Number 3
Stay updated on market trends! Keep an eye on what's happening in the e-cigarette industry. Being knowledgeable about competitors and market shifts will not only impress interviewers but also help you tailor your approach to their needs.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs. Plus, it shows you're genuinely interested in working with us. Don't miss out on the chance to be part of our team!
We think you need these skills to ace Retail Manager （E-Cigarette）
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Manager role. Highlight your experience in customer support and client relationship management, as these are key for us at VAPE BRAND.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships or solved problems in previous jobs.
Showcase Your Market Knowledge:We love candidates who keep an eye on market trends! Mention any relevant insights or experiences that demonstrate your understanding of the e-cigarette industry and how it can benefit our sales strategy.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Firstunion
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in the e-cigarette products and the brand’s unique selling points. This will not only show your enthusiasm but also help you answer questions about product presentation and promotions effectively.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you successfully managed client relationships. Highlight how you’ve maintained long-term partnerships and resolved issues, as this is crucial for the Retail Manager role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges in a retail environment. Be ready to discuss how you coordinated with teams to resolve issues quickly, as this will reflect your capability to handle client concerns efficiently.
✨Stay Updated on Market Trends
Research current trends in the e-cigarette market and be prepared to discuss them during your interview. Showing that you can monitor competitor activity and provide actionable insights will demonstrate your proactive approach to sales optimisation.
