- On-site Channel Support: Provide day-to-day support at existing wholesale partners' premises, ensuring effective product merchandising, visibility, and execution of promotional activities.
- Customer Relationship Management: Conduct regular visits to wholesale and retail partners to understand their business needs, strengthen long-term relationships, and improve customer satisfaction.
- Issue Resolution: Respond promptly to partner feedback and work closely with internal teams to resolve product, logistics, and sales-related issues.
- Market Intelligence: Monitor market trends, competitor activities, and customer feedback, providing actionable insights to support sales strategies and business decisions.
- Sales & Inventory Management: Work with channel partners to optimize inventory levels, maintain product availability, and ensure a comprehensive SKU assortment to support sales growth.
- Product & Sales Training: Deliver product knowledge and sales skills training to wholesale and retail partners, helping improve their ability to promote and sell products to end customers.
- Promotional Execution: Support the planning and execution of in-store promotions and channel marketing initiatives to drive sales performance and increase market share.
Requirements
- Relevant Experience: Previous experience in retail operations, wholesale channel management, or field sales support, preferably within the FMCG or consumer electronics industry.
- Proactive & Results-Oriented: Strong sense of ownership, self-motivation, and resilience, with a hands-on approach and willingness to work closely with frontline sales teams and channel partners.
- Right to Work: Must have the legal right to work in the United Kingdom.
- Language Skills: Fluent English communication skills, both written and verbal.
- Relationship Management: Strong interpersonal, communication, and negotiation skills, with the ability to build and maintain effective business relationships.
- Problem-Solving: Strong problem-solving skills, with the ability to work independently, respond quickly to on-site challenges, and deliver practical solutions.
- Driving Licence: Must hold a valid UK driving licence and be willing to travel regularly to visit wholesale and retail partners.
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Retail Channel Manager in Newcastle upon Tyne employer: Firstunion
As a leading player in the FMCG sector, we pride ourselves on fostering a dynamic work environment that encourages personal and professional growth. Our brand representatives enjoy comprehensive training, a supportive team culture, and the opportunity to build lasting relationships with clients while working in vibrant locations across the UK. Join us to be part of a company that values innovation, collaboration, and employee well-being.
