At a Glance
- Tasks: Lead retail operations, ensuring top-notch product displays and client satisfaction.
- Company: Join a dynamic VAPE BRAND making waves in the industry.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Exciting role in a fast-paced environment with plenty of learning opportunities.
- Why this job: Be the face of a brand and build lasting relationships with clients.
- Qualifications: Retail management experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As the Retail Manager, you will be the face of VAPE BRAND in the field, working directly with our wholesale partners at their warehouses and retail points of sale. You will ensure our products are perfectly presented, our promotions are executed flawlessly, and our client relationships stay stronger than ever. This is a full-time, on-site role based in Glasgow.
Working Hours: 10:00 – 19:00 (including lunch break)
Key Responsibilities:
- Customer Support: Provide daily on-site support at wholesale partners' warehouse and retail locations, ensuring excellent product display and promotion execution.
- Client Relationship Management: Visit clients regularly to understand their needs, maintain long-term partnerships, and drive customer satisfaction.
- Problem Solving: Act as the first point of contact for client issues, quickly coordinating with internal teams to resolve product, logistics, or sales concerns.
- Market Intelligence: Monitor market trends, track competitor activity, and deliver actionable insights to support sales strategy.
- Sales Optimisation: Help clients manage their inventory to keep stock levels healthy and the full SKU range available.
- Training & Coaching: Deliver product knowledge and sales technique training to wholesalers and retailers, boosting in-store sell-through.
- Promotional Execution: Assist in planning and executing local promotional activities to grow market share and sales performance.
Requirements:
- Experience: Background in retail management, wholesale channel support, or field marketing. Experience in FMCG, consumer electronics, or retail is preferred.
- Skills: Strong communication and negotiation skills with a knack for client relationship management. Resourceful problem-solver able to handle on-the-spot challenges independently.
- Mindset: High sense of ownership, proactive attitude, resilience under pressure, and a genuine passion for working on the front line.
- Work Authorisation: Must have the legal right to work in the United Kingdom.
- Language: Fluency in English is essential.
Retail Manager (E-Cigarette) in Glasgow employer: Firstunion
At VAPE BRAND, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Glasgow. Our culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within the retail sector. With a focus on employee well-being and a commitment to excellence, we ensure that our team members are equipped with the skills and support they need to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager (E-Cigarette) in Glasgow
✨Tip Number 1
Get to know the company inside out! Research VAPE BRAND, their products, and their market position. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Retail Manager.
✨Tip Number 3
Practice your pitch! Prepare to talk about your experience in retail management and how it relates to the role. Use specific examples that highlight your problem-solving skills and client relationship management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Retail Manager (E-Cigarette) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Manager role. Highlight your experience in retail management and client relationship management, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the e-cigarette industry and how your background makes you the perfect fit for our team. Keep it engaging and personal, and don’t forget to mention your problem-solving skills!
Showcase Your Communication Skills:Since strong communication is crucial for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showing your personality. We want to see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Firstunion
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in the e-cigarette products and the brand’s unique selling points. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your communication and negotiation skills, as these are crucial for maintaining strong partnerships.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges in retail management or customer support. Be ready to discuss how you approached these problems and what solutions you implemented, showcasing your resourcefulness.
✨Stay Updated on Market Trends
Research current trends in the e-cigarette market and competitor activities. Being able to discuss these insights during your interview will demonstrate your proactive mindset and understanding of the industry.
