At a Glance
- Tasks: Support customers with financial inquiries and guide them through processes.
- Company: Firstsource, a leading customer service provider in the finance sector.
- Benefits: Permanent position with competitive pay and opportunities for growth.
- Other info: Join a supportive team in a dynamic work environment.
- Why this job: Make a difference in customers' financial journeys while developing your skills.
- Qualifications: 6 months experience in financial services and strong customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Firstsource is seeking a Customer Service Advisor to work permanently onsite in Glasgow. In this role, you will support customers across financial journeys, particularly with Voluntary Termination and Total Loss inquiries.
The position involves assisting customers, explaining processes clearly, and handling sensitive conversations, requiring strong customer service skills and attention to detail.
A minimum of 6 months experience in financial services is preferred.
Finance Customer Advisor – VT & Total Loss (Glasgow) employer: Firstsource
Firstsource is an excellent employer that prioritises employee well-being and growth, offering a supportive work culture in Derby. With flexible working hours, competitive pay, and attractive incentives, employees are encouraged to develop their skills while enjoying a vibrant team atmosphere. The company values its staff, providing opportunities for career advancement and fostering a sense of community among colleagues.
