Firstsource Solutions Limited is hiring for a fraud-focused contact centre role in Middlesbrough. You’ll support customers with potential fraud concerns, investigate suspicious activity, and guide customers with empathy while complying with regulations.
Initially onsite, with eligibility for Work From Home after a 3–4 month qualifying period. The role offers 37.5 hours per week at £12.85 per hour, with a supportive team and progression opportunities.
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Fraud Response Advisor - Customer Care (Hybrid) employer: Firstsource
Firstsource is an exceptional employer that champions diversity and inclusion, providing a supportive work environment in Derby where every voice is valued. With a focus on employee growth, you will have the opportunity to engage in diversity forums and contribute to shaping a truly inclusive workplace culture. The company offers competitive pay and a collaborative atmosphere, making it an ideal place for motivated individuals looking to make a meaningful impact in recruitment.