Firstsource is seeking a customer-focused Fraud Support Agent in the United Kingdom. The role is based in Middlesbrough, initially onsite with eligibility for Work From Home after the 3–4 month qualifying period.
Shifts run Monday to Sunday, 7am–11pm, with a pay rate of £12.85 per hour for a 37.5-hour week. You will help protect customers from fraudulent activity, investigate transactions, and provide clear guidance while ensuring regulatory compliance.
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Fraud Prevention Advisor (Hybrid/Remote) employer: Firstsource
Firstsource is an exceptional employer that champions diversity and inclusion, providing a supportive work environment in Derby where every voice is valued. With a focus on employee growth, you will have the opportunity to engage in diversity forums and contribute to shaping a truly inclusive workplace culture. The company offers competitive pay and a collaborative atmosphere, making it an ideal place for motivated individuals looking to make a meaningful impact in recruitment.
