CSA Healthcare - Email/Back Office

Reporting to: Team Lead Role Description: Roles & Responsibilities (Indicative not exhaustive): CSA Non-voice Claims & Enrollment Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with a presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies. Key Results: Shift and Schedule adherence Process Knowledge Role Holder Profile: A. Preferred educational qualifications: Graduation (Any discipline – 3 years) without arrears. #J-18808-Ljbffr