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Firstsource Solutions Ltd

Details

  • Number of employees
    1000-5000
  • Company Type
    Large Multi-national

Firstsource Solutions Ltd is a leading provider of business process management services, dedicated to delivering innovative solutions that enhance customer experience and operational efficiency. Established in the UK, the company has built a strong reputation for its commitment to excellence and customer satisfaction.

With a diverse portfolio of services, Firstsource Solutions caters to various industries including telecommunications, banking, healthcare, and utilities. The company leverages advanced technology and analytics to streamline processes and drive growth for its clients.

Core Activities:

  • Customer Care: Providing exceptional support and engagement strategies to enhance customer loyalty.
  • Technical Support: Offering expert assistance to resolve technical issues efficiently.
  • Back Office Services: Streamlining administrative tasks to improve operational efficiency.
  • Analytics and Insights: Utilizing data-driven insights to inform business decisions and strategies.

Firstsource Solutions is committed to sustainability and corporate social responsibility, actively engaging in initiatives that benefit the community and environment. The company’s vision is to be the partner of choice for businesses seeking to transform their operations and achieve sustainable growth.

With a focus on innovation and continuous improvement, Firstsource Solutions Ltd is well-positioned to meet the evolving needs of its clients in a dynamic market landscape.

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