FirstPort is recruiting a Customer Experience Specialist in Worcester to be the frontline for our customers, providing clear, empathetic communication and accurate information in line with our values.
You will handle inquiries, liaise with internal departments and contractors, and drive first-time resolutions while promoting our services. The role reports to the Customer Experience Team Leader within a team of up to 14 colleagues.
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Customer Experience Champion - Frontline Support in Worcester employer: FirstPort
Arnold & Baldwin is an award-winning independent firm of Chartered Surveyors based in London, known for its progressive work culture and commitment to employee development. With a focus on innovation and client relationships, we offer competitive salaries, generous benefits, and a supportive environment that encourages collaboration and personal growth. Join us to be part of a team that values your contributions and fosters a diverse and inclusive workplace.
